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Issue Tracking/Escalation Management
47 Escalation Management text mining software ranked by rating, review volume and listing completeness.
The Grid · Escalation Management Text Mining Software
Summer 2026 · 47 plottedSatisfaction blends rating, verified-reviewer share and recency; market presence blends review volume, traffic and size. Positions are relative to this category.
- ★ Leader · Summer 2026
- ★ Leader · Summer 2026
MV-Business VoIP
- ★ Leader · Summer 2026
JustCall
- ★ Leader · Summer 2026
Abacus Cloud Abacus provides around-the-world communications you can trust.
- ★ Leader · Summer 2026
Kavkom Our telecommunication solutions combined in a CRM Hybrid..
- ★ Leader · Summer 2026
ipSCAPE Enable work from home for your entire organisation.
- ★ Leader · Summer 2026
Mitel
- ★ Leader · Summer 2026
Streams Call Center THE ALL-IN-ONE COMMUNICATIONS CLOUD INDUSTRY
- ★ High Performer · Summer 2026
Instabug
- ★ Leader · Summer 2026
Hosted Phone Systems
- ★ High Performer · Summer 2026
Ropig
- ★ High Performer · Summer 2026
Quiq Messaging Platform
- ★ High Performer · Summer 2026
Yodiz
- ★ High Performer · Summer 2026
Axosoft Scrum, bug tracking, help desk and wiki software for dev teams
- ★ High Performer · Summer 2026
Octopus Salesforce App - Astrea IT Services
- ★ High Performer · Summer 2026
AssurX Document Management
- ★ Leader · Summer 2026
LiveVox More power to the contact center
- ★ High Performer · Summer 2026
Greenlight CRM
- ★ Leader · Summer 2026
Gemini
- ★ High Performer · Summer 2026
Sentry
- ★ Leader · Summer 2026
Intermedia Contact Center
- ★ Leader · Summer 2026
QueueMetrics Call Center Monitoring Software
- ★ Leader · Summer 2026
Calabrio One Suite
- ★ Leader · Summer 2026
MaxContact Self Service IVR























