Abacus Cloud
Telecom Expense Management Software
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About Abacus Cloud
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Categories & features
- Call Scripting
- 24/7 (Live Rep)
- Online
- Business Hours
- Web-Based, Cloud, SaaS
- Mobile Line Compatibility
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Chargeback Tracking
- Billing for Voice
- Billing for Data
- Usage Reporting
- VOIP
- Interactive Voice Response (IVR)
- Telemarketing Management
- Predictive Dialer
- IVR / Voice Recognition
- Call Monitoring
- Call Center Management
- Escalation Management
- Queue Management
- Real-time Chat
- Contact Management
- Reporting/Analytics
Reviews
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