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Telecom Expense Management Software

Abacus Cloud

Hosted telephony and unified communications platform for businesses with several sites

  • Call Scripting
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +21 more
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About Abacus Cloud

Abacus Cloud is a platform for hosted business telephony and unified communications. It is offered by Abacus Group, which implements private, public and hybrid telecommunications clouds. The service is aimed at organisations that want phone, conferencing and messaging delivered from the cloud across several locations.

What Abacus Cloud offers

  • Hosted PBX — business phone system delivered as a service.
  • Unified communications — combines conferencing, presence, instant messaging and mobility.
  • SIP trunks — burstable trunks, with pooled minutes and talk paths shared across all sites.
  • Self-service portals — web portals that let customers manage their own settings.
  • Enterprise reporting — reports on usage across the business.
  • VoIP readiness assessments — checks whether a network is ready for voice over IP.

Who it works with

Multi-site organisations and enterprises that want a single telephony platform across locations.

Key facts

  • Vendor: Abacus Group
  • Data centres: Geographic redundancy provided through SunGard
  • Video: Video conferencing available

Profile written by TrustList from the business's own published information, Oct 2026.

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