Streams Call Center

Streams Call Center is part of Streams, the cloud communications suite from PanTerra Networks. PanTerra is a UCaaS and contact centre provider headquartered in San Jose, California, and Streams combines calling, messaging, video and file sharing on one platform.

What Streams Call Center offers

• Cloud PBX and calling — business phone service on desktops and mobiles.
• Call centre tools — agents can sit anywhere while customers see one call centre.
• Team messaging — persistent team rooms for sharing content.
• Video and web meetings — conferencing, plus a separate Connect service for larger meetings.
• File sync and sharing — built into the suite.
• Network hardware — WAN services and on-site IP phones, routers and switches.

Who it works with

Businesses from about 5 to over 5,000 staff in healthcare, finance, government and enterprise. The suite supports HIPAA and HITECH security needs.

Key facts

• Founded: 2001
• Based in: San Jose, California
• Compliance: SOC 2 Type II