Skip to content
TrustList
Volie logo
Contact Center Software

Volie

Web-based omnichannel contact centre software with automated campaigns and reporting for call teams

  • Progressive Dialer
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • +22 more

About Volie

Volie is a web-based application for running calls and customer outreach across several channels. It keeps a record of each customer so agents can see history while on a call.

What Volie offers

  • Automated campaigns — marketing runs by text message, phone, email and post.
  • Customer history — past interactions shown on the call screen for inbound calls.
  • Reporting — measures covering agent efficiency, call outcomes and other activity.
  • Omnichannel handling — voice and messaging in a single tool.

Who it works with

Teams that take inbound calls and run outbound contact campaigns and want customer records visible to agents during the conversation.

Key facts

  • Delivery: web-based application
  • Channels: SMS, phone, email and postal mail
  • Reporting: agent efficiency and call results

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Progressive Dialer
  • 24/7 (Live Rep)
  • Online
  • Documentation
  • Live Online
  • In Person
  • Web-Based, Cloud, SaaS
  • Computer Telephony Integration
  • Agent Interface
  • Automated Routing
  • Email Management
  • Appointment Management
  • Alerts / Escalation
  • Reporting/Analytics
  • Outbound Call Center
  • Inbound Call Center
  • Call Scripting
  • Call Center Management
  • Auto Dialer
  • Call Recording
  • Call Logging
  • Escalation Management
  • Queue Management
  • Campaign Management
  • Quality Management
  • Performance Metrics

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

Request a demo or quote from Volie

Protected by reCAPTCHA — Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of Volie

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about Volie.

Volie alternatives

Similar listings buyers compare against this one.

Avaya contact centre software linking customers and staff across voice, digital and human channels

Cloud contact centre software with call routing, recording and IVR for omni-channel interactions

Cloud telephony and business communication platform that telecom operators resell under their own brand

Cloud contact centre service for businesses handling customer contact by phone, chat, text and email