
MaxContact
Auto Dialer Software
About MaxContact
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
We’re making smart conversations happen
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Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
A practical guide to supporting vulnerable customers
Opening up the conversation on Contact Centres and CX with Industry Leaders and Experts
Automated Dialling
IVR Manager
Scripting
Web Chat
SMS
Categories & features
- Call Scheduling
- SIP Trunking
- Unified Communications
- Blended Call Center
- Call Scripting
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Alerts / Escalation
- Automated Routing
- Email Integration
- Macros/Templated Responses
- Multi-Channel Communication
- Feedback Collection
- Call Disposition
- Interactive Voice Response (IVR)
- Power Dialer
- Preview Dialer
- Call Transfer
- Campaign Specific Caller ID
- Call Reporting
- Complaint Monitoring
- Web-Based, Cloud, SaaS
- In Person
- Live Online
- Webinars
- Documentation
- Business Hours
- Online
- 24/7 (Live Rep)
- Call Center
- VOIP
- Reporting/Analytics
- Access Controls/Permissions
- Contact Management
- Lead Management
- Interaction Tracking
- List Management
- Analytics
- Campaign Management
- Real-time Chat
- Document Storage
- Queue Management
- Ticket Management
- Escalation Management
- CRM
- Call Logging
- Call Recording
- Call Routing
- Multiple Scripts
- Phone Key Input
- Text to Speech
- Voice Customization
- Voice Mail
- Auto Dialer
- Call Center Management
- Call Monitoring
- IVR / Voice Recognition
- Predictive Dialer
- Telemarketing Management
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