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Auto Dialer Software

MaxContact

Contact centre software with dialling, omnichannel engagement and AI tools, built in the UK

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About MaxContact

MaxContact is a contact centre software company based in the UK. Its founders were contact centre professionals who were dissatisfied with suppliers that promised more than they delivered, and the firm has grown quickly since.

What MaxContact offers

  • Dialler — outbound dialling to raise team efficiency.
  • Omnichannel engagement — all communication channels in one platform.
  • Self-service IVR — automated handling of customer enquiries.
  • AI tools — AI-supported customer engagement features.
  • Secure payments — communications and payment solutions with security built in.
  • Workforce tools — data to help managers plan staffing.

Who it works with

Contact centres, including those regulated by the FCA.

Key facts

  • Based in: United Kingdom
  • Review sites: rated 4.9 on G2 and 4.7 on Capterra, as stated on its site

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Call Scheduling
  • SIP Trunking
  • Unified Communications
  • Blended Call Center
  • Call Scripting
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Alerts / Escalation
  • Automated Routing
  • Email Integration
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Feedback Collection
  • Call Disposition
  • Interactive Voice Response (IVR)
  • Power Dialer
  • Preview Dialer
  • Call Transfer
  • Campaign Specific Caller ID
  • Call Reporting
  • Complaint Monitoring
  • Web-Based, Cloud, SaaS
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Call Center
  • VOIP
  • Reporting/Analytics
  • Access Controls/Permissions
  • Contact Management
  • Lead Management
  • Interaction Tracking
  • List Management
  • Analytics
  • Campaign Management
  • Real-time Chat
  • Document Storage
  • Queue Management
  • Ticket Management
  • Escalation Management
  • CRM
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • IVR / Voice Recognition
  • Predictive Dialer
  • Telemarketing Management

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

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