MaxContact Self Service IVR
like icon
comment icon
share icon
Introduction

All your communication channels in one place Reach more people and Improve efficiency of outbound communication teams Serve customers faster and more efficiently Make better decisions and optimise your workforce Ready to evolve your communications? A platform tailored to you, to help you win and retain business Make omnichannel easy for your teams *MaxContact is a Contact Centre Software Company with a difference. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support and resilience. MaxContact has become one of the fastest growing contact centre specialists in the UK, going from strength to strength. We are so confident we can provide a better overal.

description

Secure communications and payment solutions Drive efficiency with automation and omnichannel Deliver outstanding customer service with ease Reach the right people at the right time All customer queries in one platform Reach more people and make selling straightforward Re-energise your CX strategy The tools to deliver the best experience Increase staff happiness and productivity With a team of experts behind you, everything is easy Flexible UCaaS solutions for your entire business Bring your software stack together Full functionality, security and visibility built in Keep the show on the road Security you can trust We've summarised MaxContact's powerful features and functionality into 3-minutes viewing We’re making smart conversations happen Check for upcoming events or watch sessions on demand Read the latest resources and industry insights What clients say about working with MaxContact How MaxContact can help your business Us, our team and how we do things differently A practical guide to supporting vulnerable customers Opening up the conversation on Contact Centres and CX with Industry Leaders and Experts

<img width="15" height="15" src="https://www maxcontact com/wp-content/uploads/2022/02/feature-arrow svg" alt="" class="w-4 mt-1 mr-3" /> Automated Dialling <img width="15" height="15" src="https://www maxcontact com/wp-content/uploads/2022/02/feature-arrow svg" alt="" class="w-4 mt-1 mr-3" /> IVR Manager <img width="15" height="15" src="https://www maxcontact com/wp-content/uploads/2022/02/feature-arrow svg" alt="" class="w-4 mt-1 mr-3" /> Scripting <img width="15" height="15" src="https://www maxcontact com/wp-content/uploads/2022/02/feature-arrow svg" alt="" class="w-4 mt-1 mr-3" /> Web Chat <img width="15" height="15" src="https://www maxcontact com/wp-content/uploads/2022/02/feature-arrow svg" alt="" class="w-4 mt-1 mr-3" /> SMS

MaxContact alternative Auto Dialer Software
Voicent Communications
112 views
Voicent Communications
Call Center Dialer
100 views
Call Center Dialer
Broadcasting Dialer
104 views
Broadcasting Dialer
GetCalley
106 views
GetCalley
Orum
114 views
Orum
Skills and Features

Interactive Voice Response (IVR)

Business Hours

Call SchedulingSIP TrunkingUnified CommunicationsBlended Call CenterCall ScriptingInbound Call CenterManual DialerOutbound Call CenterProgressive DialerAlerts / EscalationAutomated RoutingEmail IntegrationMacros/Templated ResponsesMulti-Channel CommunicationFeedback CollectionCall DispositionPower DialerPreview DialerCall TransferCampaign Specific Caller IDCall ReportingComplaint MonitoringWeb-Based, Cloud, SaaSIn PersonLive OnlineWebinarsDocumentationOnline24/7 (Live Rep)Call CenterVOIPReporting/AnalyticsAccess Controls/PermissionsContact ManagementLead ManagementInteraction TrackingList ManagementAnalyticsCampaign ManagementReal-time ChatDocument StorageQueue ManagementTicket ManagementEscalation ManagementCRMCall LoggingCall RecordingCall RoutingMultiple ScriptsPhone Key InputText to SpeechVoice CustomizationVoice MailAuto DialerCall Center ManagementCall MonitoringIVR / Voice RecognitionPredictive DialerTelemarketing Management
Gallery/Videos/Images
Contacts
03301596570, 03301596570, 224522144
Statistics
Count Viewed: 107
Licencing: enquire
Free trial: Yes
3/5