inConcert Allegro - Voice CC - Predictive Dialer Software
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Skills and Features

Interactive Voice Response (IVR)

Blended Call Center24/7 (Live Rep)DocumentationWebinarsLive OnlineIn PersonWeb-Based, Cloud, SaaSInstalled - WindowsArchivingCall SchedulingProgressive DialerOutbound Call CenterManual DialerInbound Call CenterCall ScriptingList ManagementPredictive DialerIVR / Voice RecognitionCall MonitoringVoice MailMultiple ScriptsCall RoutingCall RecordingCall LoggingCall CenterEscalation ManagementQueue ManagementReal-time ChatCampaign Management
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Statistics
Count Viewed: 121
Licencing: enquire
Free trial: Yes
4.3/5
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Voice Mail
Auto Dialer
Call Recording
Predictive Dialer
Call Scripting
Progressive Dialer
Call Scheduling
Call Tracking
Call Recording
Call Routing
IVR / Voice Recognition
Call Recording
Archiving
Telephony
Call Monitoring
IVR / Voice Recognition
Predictive Dialer
Call Center
Campaign Management
Real-time Chat
Queue Management
Escalation Management
Call Logging
Call Recording
Predictive Dialer
Interactive Voice Response (IVR)
Blended Call Center
Call Scripting
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Inside Sales
Campaign Management
Call Recording
Predictive Dialer
List Management
Campaign Management
Call Recording
Call Monitoring
Call Scheduling
Support
24/7 (Live Rep)
Training
In Person
Live Online
Webinars
Documentation
Deployment
Installed - Windows
Web-Based, Cloud, SaaS