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Predictive Dialer Software

Greenlight CRM

UK cloud call centre system combining an Ofcom compliant predictive dialler with a built-in CRM

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About Greenlight CRM

Greenlight CRM is a UK-based, hosted call centre system from Greenlight Innovation. It joins inbound and outbound telephony with customer relationship software, so agents need only an internet-connected PC.

What Greenlight CRM offers

  • Predictive dialler — the vendor's own dialler, built to meet Ofcom rules.
  • Call scripting — guided scripts for agents.
  • Inbound call handling — enterprise inbound as well as outbound functions.
  • Diary management — software for appointment booking.
  • Customisable CRM — adaptable to a client's needs and linked to existing systems.
  • Compliance — outbound campaigns described as meeting Ofcom, ICO and PCI requirements.

Who it works with

Call centres focused on lead conversion and bulk data contact. The Consumer Helpline gives a testimonial on the site.

Key facts

  • Based in: United Kingdom
  • Delivery: fully cloud-based
  • Support: consultation and demo offered

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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