Greenlight CRM
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Introduction

Convert more leads and get the most out of your data with Greenlight's fully cloud based customer contact platform

Greenlight CRM is the only call centre solution that solves all your lead conversion and bulk data contact needs in one hosted solution that's easy to use, compliant, customisable and feature rich.

Greenlight combine technology and expertise to make your goals a reality

*Greenlight CRM is a UK-based call centre solution that solves all your technology needs in one hosted system. Get enterprise inbound and outbound telecoms functionality, including our own unique Ofcom compliant predictive dialler, diary management software for streamlined appointment booking, a complete CRM system that adapts to whatever your business requires, and much, much more. All you need to do is provide your agents with an Internet connected PC, and Greenlight does the rest.

description

Our cloud-based call centre software solution gives you a fully compliant predictive dialer, call scripting, inbound call handling, and a powerful CRM system, developed by Greenlight for smarter business

  • Customised For Your Business A vast range of customisation options to tailor your solution to your requirements and interface with your existing systems

Customised For Your Business

A vast range of customisation options to tailor your solution to your requirements and interface with your existing systems

  • Maximise Productivity Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilised

Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilised

  • Expert Support & Advice We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible

Expert Support & Advice

We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible

  • Automated Compliance Rest easy knowing your outbound campaigns are fully Ofcom, ICO and PCI compliant without needing to touch a button

Rest easy knowing your outbound campaigns are fully Ofcom, ICO and PCI compliant without needing to touch a button

Call centre software that lives

at the heart of your business

Just some of our close relationships

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Skills and Features

Interactive Voice Response (IVR)

Lead ManagementList ManagementCampaign ManagementQueue ManagementEscalation ManagementCall LoggingCall RecordingCall MonitoringPredictive DialerBlended Call CenterCall ScriptingInbound Call CenterManual DialerOutbound Call CenterProgressive DialerCall SchedulingCall TransferCampaign Specific Caller IDFCC ComplianceFTC ComplianceWeb-Based, Cloud, SaaSIn PersonLive Online24/7 (Live Rep)
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