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Live Chat Software

NABD

Online live chat platform that connects a business's customer care team with its website visitors

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  • Email Integration
  • Recurring Issues
  • Workflow Configuration
  • Survey Management
  • +54 more
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About NABD

NABD is an online live chat platform that businesses can set up with little effort. It links a company's customer care division directly to its customers, so agents and consumers can talk in real time.

What NABD offers

  • Website live chat — a chat window added to a company site, giving customers another way to get in touch.
  • Agent connection — a channel between consumers and the staff who answer them.
  • Customer service extension — support brought online, so conversations happen where customers already are.

Who it works with

The sources describe businesses with a customer care or support team. They do not name industries, sizes or regions.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Email Integration
  • Recurring Issues
  • Workflow Configuration
  • Survey Management
  • Call Center Management
  • Quality Assurance Management
  • Network Monitoring
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Issue Tracking
  • Alerts / Escalation
  • Email Management
  • Knowledge Base
  • Automated Routing
  • Issue Scheduling
  • IT Asset Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Service Level Agreement (SLA) Management
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • iPhone / iPad
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Online
  • 24/7 (Live Rep)
  • Proactive Chat
  • Task Management
  • Dashboard
  • Case Management
  • Workflow Management
  • Reporting/Analytics
  • Performance Metrics
  • Routing
  • Self Service Portal
  • Website Visitor Tracking
  • Interaction Tracking
  • Surveys & Feedback
  • Forms Management
  • Canned Responses
  • Customizable Branding
  • Android
  • Third Party Integration
  • Real-time Chat
  • Social Media Integration
  • Social Media Monitoring
  • Document Storage
  • Live Chat
  • Knowledge Base Management
  • Queue Management
  • Feedback Management
  • Ticket Management
  • Assignment Management
  • Escalation Management
  • Issue Auditing

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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