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VoIP Software

Ozonetel CloudAgent

Cloud call centre software for inbound and outbound contact centres, run from a single browser

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About Ozonetel CloudAgent

Ozonetel CloudAgent is call centre software from Ozonetel that handles both inbound and outbound calling. It moves contact centre work into one browser window, where managers can watch activity, track results and make decisions.

Main features

  • Inbound and outbound calling: one system for answering customer calls and placing campaign calls.
  • Browser-based console: monitoring and tracking of the whole contact centre in one place.
  • Business intelligence: reporting built in alongside the contact centre functions.
  • Cloud for existing phone systems: a way to add cloud features to an on-premises PBX.
  • Learning material: guides on call centre automation and auto dialers, plus performance reports and trend reports.

Key facts

  • Vendor: Ozonetel
  • Delivery: Cloud, used through a web browser

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Uptime SLA
Uptime commitment evidence sent
Delivery
SaaS (cloud) evidence sent

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