VoIP Software

Ozonetel CloudAgent

Name: Ozonetel CloudAgent
Brand: Ozonetel Systems

Cloud call centre software for inbound and outbound contact centres, run from a single browser

By Ozonetel Systems

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Progressive Dialer
IVR / Voice Recognition
Predictive Dialer
Telemarketing Management
+36 more

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TrustList summary

Ozonetel CloudAgent is call centre software from Ozonetel that handles both inbound and outbound calling. It moves contact centre work into one browser window, where managers can watch activity, track results and make decisions.

Main features

Inbound and outbound calling: one system for answering customer calls and placing campaign calls.
Browser-based console: monitoring and tracking of the whole contact centre in one place.
Business intelligence: reporting built in alongside the contact centre functions.
Cloud for existing phone systems: a way to add cloud features to an on-premises PBX.
Learning material: guides on call centre automation and auto dialers, plus performance reports and trend reports.

Key facts

Vendor: Ozonetel
Delivery: Cloud, used through a web browser

Summary written by TrustList from the business's own published information, Oct 2026.

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Ozonetel CloudAgent rankings

Ozonetel CloudAgent is ranked on 4 TrustList rankings: #4 on 3 and #36 on 1, across 2 categories.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Ozonetel CloudAgent has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Voip software · 3 rankings

On 2 of these it sits behind MV-Business VoIP, ahead of Team on the Run.

#4of 8
Web based cloud saas
It is the only one of the 8 here listing CRM and multiple scripts.
Of the 8 here, 7 also cover call routing and 7 also cover call recording.
#4of 7
Call recording
It is the only one of the 7 here listing preview dialer and one of 2 here listing call disposition.
Of the 7 here, 6 also cover access Controls/Permissions and 6 also cover contact management.
#4of 7
Call routing
It is one of 2 here listing call scheduling and power dialer.
Of the 7 here, 5 also cover IVR / voice recognition and 5 also cover interactive voice response (IVR).
Behind MV-Business VoIP.

Crm software · 1 ranking

#36of 396
Crm software
It is one of 3 here listing call center management and survey management.
Of the top 95 here, 34 also cover inventory management and 32 also cover android.
Behind Aluvii, ahead of CiviCRM.

As of 2026-11-15. Organic ranks only; sponsored placements are never ranks. How TrustList ranks