30 Oct 2026 · TrustList Editorial
Brazil rewrites its SAC customer service rules and orders call signing
Decree 13,135 replaces the 2022 SAC rules with a mandatory human option, a 20-second wait target and 48-hour fixes for undue charges. A…
9 of 22 BPO service companies ranked on evidence in the Q4 2026 edition.
Between them, the 23 BPO service companies on this page cover outsourcing (9), financial services (5), medical (4) and customer service (3). They also list work in United States and Reading. 23 of them have written a profile you can read before you get in touch.
TrustList ranking
Q4 2026 edition
9 of 22 BPO service companies ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.
Positions are fixed for the quarter; the next edition is due in January 2027.

Hospitality & Leisure · Financial Services · Medical · Also in Minneapolis
Call Center Sales Pro, also called CCSP, supplies answering services and outsourced business processes for organisations of any size.
Why #1: In business 40+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Customer Service · Outsourcing · simple
Five Star Call Centers provides outsourced customer service and has run call centre work for more than 35 years.
Why #2: In business 35+ years, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
CALLWAYS Call Center is an owner-run German contact centre based in Berlin, with a second site in Hagenow.
Why #3: In business 25+ years · Owner-run, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Call Center of Mexico, known locally as Call Center de México or CCM, is an omnichannel contact centre in Naucalpan de Juárez, Mexico.
Why #4: In business 20+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Also in Reading
Contact Center Group, now trading as CCGrupo, is a business process outsourcing company based in Colombia.
Why #5 (shared): Founded 2009, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Also in Poland
Polish outsourcing and contact centre company serving insurance, finance, telecoms, media, pharma and automotive clients
Why #5 (shared): In business 17+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Legal · Also in Madrid
Call Center Madrid is a Spanish contact centre that looks after customers for other companies day and night.
Why #7: In business 12+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Inbound Call Center · Also in Philippines
Inbound Call Center Philippines is an outsourced call centre based in the Philippines.
Why #8 (shared): In business 10+ years, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.

Outsourcing · Education · Security · Also in Edmonton and United States
Round-the-clock answering for businesses that cannot staff a phone desk Emenac Call Center Services runs an outsourced contact center from Edmonton, Alberta, and describes its work…
Why #8 (shared): In business 10+ years, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

Consumer Products & Services · Arts, Entertainment & Music · Outsourcing
A1 Call Center is a call centre outsourcing company in India, working from the Delhi NCR region.

Monitoring
Aavaz Free Virtual PBX is the listing for Aavaz, a maker of call centre and contact centre software.

Consumer Products & Services · Arts, Entertainment & Music · Financial Services · Also in United States
ACC, which trades as America's Call Center, answers phones and runs the booking desk for home inspection companies.

Inbound Call Center · Outbound Call Center · Financial Services · Also in India
Customer service outsourcing from India, with Bangalore as its base, is what this call center company sells.

Messaging
Big Sky Call Centers Inc. runs a live telephone answering and messaging operation from Alberta, Canada, with agents who pick up calls under each client's own company name at any…
Outbound Call Center · Hospitality & Leisure · Financial Services
Bluechip Call Center runs outsourced contact centre services for clients around the world.

Customer Support · Outsourcing · Reporting · Also in Dhaka, Bangladesh and Dhaka
Call Center is a UK phone answering business that picks up calls for companies and busy professionals so that no enquiry goes unanswered.

Outsourcing · Energy
Call Center Guys is an outsourced contact centre that takes over customer support for companies which have outgrown their own capacity.
Customer Service · Scheduling · Messaging · Also in Reading
Call Center Plus is an American telephone answering service that describes itself as a boutique operation.
On record: Boutique
Also in Poland
Call Center Pro is an outsourced call centre in Poland that focuses on telemarketing which supports a client's sales team.

Outsourcing · Also in Seattle
Call Centers India provides outsourced call centre work to small and large companies.
Help Desk · Medical · Scheduling
CallNet Call Center Services is an outsourced call centre that answers phone calls for its clients so that callers reach a live person rather than voicemail or a long queue.

Cosmos Call Center is a Madrid-based contact centre that takes on customer-facing and back-office work for other companies.

Financial Services · Help Desk · Outsourcing · Also in India
CyfutureBPO is a business process outsourcing provider that promotes a 24 hour B2B corporate call center.
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Every other way we rank bpo service companies, by what they do and where they are.
Articles on this subject first, then the newest.
30 Oct 2026 · TrustList Editorial
Decree 13,135 replaces the 2022 SAC rules with a mandatory human option, a 20-second wait target and 48-hour fixes for undue charges. A…
8 Oct 2026 · TrustList Editorial
Marketers could register from 15 September; consumers can start blocking contact from May 2027. Draft guidelines cite fines up to R1…
7 Oct 2026 · TrustList Editorial
The Tokyo company, founded in 2020, has now raised about ¥2.27bn in total. Its AI Operator for phone, chat and email becomes generally…
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