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BPO Service Company

Aavaz Free Virtual PBX

Contact centre software suite with built-in CRM, IVR and outbound campaigns, including a free virtual PBX

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About Aavaz Free Virtual PBX

Aavaz Free Virtual PBX is the listing for Aavaz, a maker of call centre and contact centre software. Its main product, the Aavaz Call Center Suite, brings voice, messaging and customer records into one system, and a free PBX is offered alongside it.

Services

  • Aavaz Call Center Suite: an integrated contact centre system that can run on premises, in the cloud or as a hybrid.
  • Built-in CRM: marketing, sales and support records held in the same platform as the phone system.
  • Outbound campaigns: tracked calling for sales, marketing, surveys, polls and collections, with reporting on results.
  • Inbound handling: configurable IVR menus, call queues and queue monitoring, with tickets raised to follow up each call.
  • Channels and integrations: voice, SMS and web chat for Sugar CRM, links to existing PBX systems through an API, and agents working from smartphones.
  • Free PBX: a virtual PBX offered by Aavaz.

Clients

The suite is pitched at call centres and BPO operations of any size, from a single agent to distributed teams handling large call volumes.

Key facts

  • Deployment: on premises, hybrid or cloud
  • Integrations: Sugar CRM and third-party PBX systems

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-10. Organic ranks only; sponsored placements are never ranks.

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