BPO Service Company

Aavaz Free Virtual PBX

Contact centre software suite with built-in CRM, IVR and outbound campaigns, including a free virtual PBX

Visit Website Get a quoteRequest a demo / quote Write a Review

TrustList summary

Aavaz Free Virtual PBX is the listing for Aavaz, a maker of call centre and contact centre software. Its main product, the Aavaz Call Center Suite, brings voice, messaging and customer records into one system, and a free PBX is offered alongside it.

Services

Aavaz Call Center Suite: an integrated contact centre system that can run on premises, in the cloud or as a hybrid.
Built-in CRM: marketing, sales and support records held in the same platform as the phone system.
Outbound campaigns: tracked calling for sales, marketing, surveys, polls and collections, with reporting on results.
Inbound handling: configurable IVR menus, call queues and queue monitoring, with tickets raised to follow up each call.
Channels and integrations: voice, SMS and web chat for Sugar CRM, links to existing PBX systems through an API, and agents working from smartphones.
Free PBX: a virtual PBX offered by Aavaz.

Clients

The suite is pitched at call centres and BPO operations of any size, from a single agent to distributed teams handling large call volumes.

Key facts

Deployment: on premises, hybrid or cloud
Integrations: Sugar CRM and third-party PBX systems

Summary written by TrustList from the business's own published information, Sep 2026.

Gallery

2 images - click to enlarge

Categories & features

Rankings

Aavaz Free Virtual PBX is ranked on 4 TrustList rankings: #1 on 1, #2 on 1, #11 on 1 and #12 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Aavaz Free Virtual PBX has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 4 rankings

#1of 41
Monitoring
It is the only one of the 41 here listing hybrid and VOIP.
Its profile: “- Inbound handling: configurable IVR menus, call queues and queue monitoring, with tickets raised to follow up each call.”
Of the 41 here, 13 also cover outsourcing and 11 also cover medical.
Behind BillingDocs, ahead of AVOXI.
#2of 10
Hybrid
It is the only one of the 10 here listing monitoring and one of 2 here listing call center.
Its profile: “- Aavaz Call Center Suite: an integrated contact centre system that can run on premises, in the cloud or as a hybrid.”
Of the 10 here, 4 also cover cloud and 3 also cover eCommerce.
Behind Epsilon, ahead of Acro Service Corporation.
#11of 78
Call center
It is the only one of the top 55 here listing hybrid and VOIP.
Its profile: “Its main product, the Aavaz Call Center Suite, brings voice, messaging and customer records into one system, and a free PBX is offered alongside it.”
Of the top 55 here, 7 also cover financial services and 7 also cover security; 3 also work in United States and 2 also work in Jaipur, India.
Behind A1 Call Center, ahead of ACC.
#12of 422
It
It is the only one of the top 85 here listing hybrid and VOIP.
Its profile: “Its main product, the Aavaz Call Center Suite, brings voice, messaging and customer records into one system, and a free PBX is offered alongside it.”
Of the top 85 here, 13 also cover simple and 13 also cover insurance; 3 also work in Atlanta and 3 also work in California.
Behind Aabasoft Technologies, ahead of abeo.