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BPO Service Company

Call Center Madrid

Madrid call centre handling inbound and outbound calls in Spanish and English around the clock

Call Center Madrid cover

TrustList summary

Call Center Madrid is a Spanish contact centre that looks after customers for other companies day and night. Its agents handle both incoming and outgoing calls in Spanish and English, and clients get access to its CRM and phone system to follow the work being done for them.

What Call Center Madrid offers

  • Inbound customer service: calls answered for client businesses at any hour.
  • Outbound calling: outgoing campaigns run on a client's behalf.
  • CRM and phone system: a secure CRM and telephone switchboard that clients can use to track activity.
  • Tailored service: handling adapted to each company's specific needs, with quotes on request.

Who it serves

It serves businesses that need a full customer service function without running one themselves.

Key facts

  • Based in: Madrid, Spain
  • Experience: 12 years in operation
  • Languages: Spanish and English
  • Hours: 24 hours a day

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Call Center Madrid is ranked on 1 TrustList ranking at #7.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Call Center Madrid has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 1 ranking

  • #7of 78
    Call center

    It is one of 4 here listing legal.

    Its profile: “Call Center Madrid is a Spanish contact centre that looks after customers for other companies day and night.”

    Of the top 55 here, 22 also cover outsourcing and 14 also cover medical; 3 also work in United States and 2 also work in Jaipur, India.

    Behind Call Center Poland, ahead of Inbound Call Center Philippines.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Founded
2014 (12 years) evidence sent

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