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Top BPO Service Companies in India

24 of 98 BPO service companies ranked on evidence in the Q4 2026 edition.

TrustList ranking

Q4 2026 edition

24 of 98 BPO service companies ranked on evidence held on 5 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.

Positions are fixed for the quarter; the next edition is due in January 2027.

How this is ranked About this edition

Flagship ranking · Q4 2026 edition

This page ranks business process outsourcing companies in India, covering call centres, medical billing, back-office processing, data work and staffing. TrustList lists 98 of them, and 16 earned a rank number in the Q4 2026 edition. Among the ranked, five cite ISO 27001 and three cite ISO 9001. Eleven state a founding date, eight in the 2000s and three in the 1990s. Most are based in India, with New Delhi, Navi Mumbai, Mumbai, Chennai and Ahmedabad named, and one has a Seattle head office with delivery in India.

Places are set by the evidence TrustList held on 5 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and dated. Nobody pays to be placed. A listing with nothing checkable is shown but not ranked, and positions are fixed until the January 2027 edition. A business can move up by adding client reviews or verified facts to its free profile.

By TrustList Editorial

All BPO service companies 24 ranked SMEs 22 ranked

The SME ranking on this page lists 94 small and medium-sized firms, and 15 of them earned a rank number. Four businesses known to be large are left out. The SME order does not reward age, so newer firms compete on evidence alone. See the SME ranking

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The top three

1
e-care India
Best for: US physicians and billing companies
Offshore medical billing and coding, mainly for physicians in the United States and the revenue cycle companies that serve them.
- India
- Founded 2000
- ISO 9001, ISO 27001
- Team of 1,500+
View profile
2
iMarque Solutions
- India
- In business 20+ years
- Team of 2,700+
View profile
3
Kankei
Best for: Brands serving many audiences
Runs services for brands that look after consumers, trade partners, employees, the public and shareholders.
- India, with a head office in Mumbai's Andheri area
- Founded 1998
View profile

e-care India
Best for: US physicians and billing companies
Medical Billing · Private Limited · Medical Records · Also in Florida and Louisiana
e-care India provides offshore medical billing and coding, mainly for physicians in the United States and the revenue cycle companies that serve them.
Write a review
Why #1: Based in India · Founded 2000 · ISO 9001, ISO 27001 · Team of 1,500+ — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
iMarque Solutions
Medical Billing · Outsourcing · Medical
iMarque Solutions Pvt Ltd is an outsourcing company based in India that provides business process services to clients around the world.
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Why #2: Based in India · In business 20+ years · Team of 2,700+ — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Kankei
Best for: Brands serving many audiences
Kankei is a business process outsourcing company from India, established in 1998.
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Why #3 (shared): Based in India, with a head office in Mumbai's Andheri area · Founded 1998 — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Brigade Corporation
Private Equity · Outsourcing · Retail · Also in Hyderabad, India and Hyderabad, Telangana, India
Brigade Corporation runs business process outsourcing from offices in the United States and India, with its delivery centre in Hyderabad.
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Why #3 (shared): Office in India · Founded 1998 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Giftech
Best for: US healthcare transcription and coding
Medical Billing · Private Limited · Outsourcing
Giftech, formally Giftech Software Solutions Private Limited, is a company in India combining software development with healthcare business process outsourcing.
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Why #5: Based in India · Founded 1999 — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
DigiOn
Digital Marketing · SEO · Creative · Also in Bangalore
DigiOn Solutions, listed here as DigiOn, is a marketing and creative agency in Bangalore, India, that has added AI-based automation to its digital marketing work.
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Why #6: Based in Bangalore, India · In business 23+ years — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Enlist
Best for: Staffing and payroll in India
Outsourcing · Also in Chennai
Enlist is a manpower outsourcing and HR consulting company in Chennai, India.
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Why #7: Based in Chennai, India · Founded 2004 — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Bikham Healthcare
Best for: US provider data management
Information Technology · Outsourcing · Education · Also in York
Bikham Healthcare is the healthcare arm of Bikham, a company set up in 2005 that now describes itself as a healthcare technology business.
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Why #8 (shared): Office in India · Founded 2005 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
CD Infotech Pvt. Ltd.
Tax
Mumbai outsourcing company offering call centre, back office, field work, temporary staffing and payroll compliance services
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Why #8 (shared): Based in Mumbai, India · Founded 2005 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
GlowTouch Technologies
Call Center · Outsourcing · Partners · Also in Karnataka and Bangalore
Customer support, back-office processing and technology staffing are the core of GlowTouch Technologies, a business process outsourcing provider based in Louisville.
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Why #10 (shared): Based in Louisville, with offices in Mangalore and Bangalore · In business 20+ years — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Call Center in India
Outsourcing · Accounting · Also in Seattle
Call Center in India, operating as Call Centers India, is a US-registered company with its head office in Seattle and a delivery centre in India.
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Why #10 (shared): Based in Seattle, USA, with delivery in India · Founded 2006 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Infinity Servisols
Best for: Mortgage and logistics back office
Infinity Servisols is a business process and knowledge process outsourcing company in India.
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Why #10 (shared): Based in India · Founded 2006 — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Calling 24o7
Security · Insurance · Automotive
Calling 24o7 is an outsourced contact centre and BPO provider in India, with its operations in Pune.
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Why #10 (shared): Based in Pune, India · In business 20+ years — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
EOSGlobe
Consumer Products & Services · Energy & Natural Resources · Financial Services
EOSGlobe is an Indian outsourcing provider that runs business processes for other companies.
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Why #10 (shared): Based in India · In business 20+ years — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Emarketz India Pvt. Ltd.
Best for: Indian micro and small enterprises
Lead Generation · Outsourcing · SEO
Emarketz India Pvt. Ltd. is a technology consulting and business support company with its head office in New Delhi and a second base in Bangalore.
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Why #15 (shared): Based in New Delhi and Bangalore · Founded 2008 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Avanta
Creative · Internet · Responsive
Avanta runs Avanta Business Centre, a provider of serviced offices and flexible workspace in Delhi NCR.
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Why #15 (shared): Based in Connaught Place, KG Marg, Nehru Place, Saket and Gurgaon · In business 18+ years · One person — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
eDataMine
Best for: Data entry and conversion
Energy & Natural Resources · Information Technology · Data Entry · Also in Gujarat
eDataMine is a business process outsourcing company that digitises and manages paperwork and data for other firms.
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Why #17 (shared): Based in India · Founded 2009 — as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
ISPL Chennai
ISPL Chennai, trading as ISPL Support Services, is a multilingual call centre and business process outsourcing company in Chennai, India.
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Why #17 (shared): Based in Chennai, India · In business 17+ years — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
BDeveloper
Consumer Products & Services · Hospitality & Leisure · Advertising & Marketing
BDeveloper is a digital marketing and branding agency in Lucknow, India, with around 15 years of experience according to its website.
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Why #19: Based in Lucknow, India · In business 15+ years — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Fusion Business Solutions Pvt Ltd
Medical Billing · IT Services · Process Management · Also in United Kingdom, Canada
Indian outsourcing firm offering virtual teams for insurance, recruitment, bookkeeping, data labelling and customer care
Write a review
Why #20 (shared): Office in India · ISO 9001, ISO 27001 — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Brocus
Best for: Small firms needing support teams
Call Center · Information Technology · Creative · Also in Mumbai
Brocus, trading as Brocus Solutions, is an outsourcing company based in Navi Mumbai, India.
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Why #20 (shared): Based in Navi Mumbai, India · ISO 9001, ISO 27001 — as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
KServe
Call Center · Outsourcing · Insurance
KServe is a business process outsourcing company in Maharashtra, India.
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Why #22 (shared): Based in Maharashtra, India · ISO 27001 — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Eminenture PLC
Eminenture PLC operates the Eminenture Technologies brand, a technology and marketing firm with an office in New Delhi, India.
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Why #22 (shared): Based in New Delhi, India — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Infomatic Solutions
Infomatic Solutions is a business process outsourcing provider with an office in Ahmedabad, India.
Write a review
Why #22 (shared): Based in Ahmedabad, India · ISO 27001 — as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

The top ten at a glance

As each business states it on its own website, read by TrustList for this edition.

#	Business	Based in	Since	Accreditations	Best for
1	e-care India	India	2000	ISO 9001, ISO 27001	US physicians and billing companies
2	iMarque Solutions	India	20+ yrs	—	—
=3	Kankei	India, with a head office in Mumbai's Andheri area	1998	—	Brands serving many audiences
=3	Brigade Corporation	India	1998	—	—
5	Giftech	India	1999	—	US healthcare transcription and coding
6	DigiOn	Bangalore, India	23+ yrs	—	—
7	Enlist	Chennai, India	2004	—	Staffing and payroll in India
=8	Bikham Healthcare	India	2005	—	US provider data management
=8	CD Infotech Pvt. Ltd.	Mumbai, India	2005	—	—
=10	GlowTouch Technologies	Louisville, with offices in Mangalore and Bangalore	20+ yrs	—	—

How to choose BPO service companies

1. Check the legal entity
Ask which company signs the contract, where it is registered and who owns the delivery centre. A foreign sales office and an Indian delivery company are often separate entities with separate liability.
2. Ask about data protection
Ask how client and customer data is stored, who can access it, and whether staff work from the office or from home. Certificates such as ISO 27001 help, but ask for the scope.
3. Visit or audit the delivery centre
Ask to tour the site or join a video walkthrough, meet the team leads who will run your work, and see how quality is monitored, scored and reported.
4. Agree measures and service levels
Settle response times, accuracy targets, reporting and what credits apply if they are missed. Ask who covers absence and attrition so your account is not left short.
5. Check industry and compliance experience
Medical billing, mortgage processing and insurance back-office work each carry their own rules. Ask for experience in your field and how staff are trained for the regulations that apply.
6. Understand pricing and exit terms
Compare per-hour, per-transaction and per-seat pricing. Ask about minimum terms, notice periods, set-up fees and how your data and processes are handed back if you leave.

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