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Top BPO Service Companies in India

26 of 102 BPO service companies ranked on evidence in the Q4 2026 edition.

TrustList ranking

Q4 2026 edition

26 of 102 BPO service companies ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.

Positions are fixed for the quarter; the next edition is due in January 2027.

How this is ranked About this edition

Flagship ranking · Q4 2026 edition

This page ranks business process outsourcing companies in India, covering call centres, medical billing, back-office processing, data work and staffing. TrustList lists 98 of them, and 16 earned a rank number in the Q4 2026 edition. Among the ranked, five cite ISO 27001 and three cite ISO 9001. Eleven state a founding date, eight in the 2000s and three in the 1990s. Most are based in India, with New Delhi, Navi Mumbai, Mumbai, Chennai and Ahmedabad named, and one has a Seattle head office with delivery in India.

Places are set by the evidence TrustList held on 5 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and dated. Nobody pays to be placed. A listing with nothing checkable is shown but not ranked, and positions are fixed until the January 2027 edition. A business can move up by adding client reviews or verified facts to its free profile.

By TrustList Editorial

All BPO service companies 26 ranked SMEs 24 ranked

The SME ranking on this page lists 94 small and medium-sized firms, and 15 of them earned a rank number. Four businesses known to be large are left out. The SME order does not reward age, so newer firms compete on evidence alone. See the SME ranking

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The top three

1
e-care India
Best for: US physicians and billing companies
Offshore medical billing and coding, mainly for physicians in the United States and the revenue cycle companies that serve them.
- India
- Founded 2000
- ISO 9001, ISO 27001
- Team of 1,500+
View profile
2
Transform Solution
- Austin, Texas and Surat, India
- Founded 2002
- ISO 9001, ISO 27001
View profile
3
iMarque Solutions
- India
- In business 20+ years
- Team of 2,700+
View profile

e-care India
Best for: US physicians and billing companies
Medical Billing · Private Limited · Outsourcing · Also in Florida and Louisiana
Offshore medical billing and coding is the core of e-care India's service.
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Why #1: Based in India · Founded 2000 · ISO 9001, ISO 27001 · Team of 1,500+, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Transform Solution
Mobile App Development · Web Development · E-Commerce Development · Also in United States of America
Transform Solution started in 2002 to help organizations lower their costs by handing business processes to an outside provider.
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Why #2: Based in Austin, Texas and Surat, India · Founded 2002 · ISO 9001, ISO 27001, as stated on its own website, read 6 Oct 2026
Not yet on record: client reviews, vetting.
iMarque Solutions
Medical Billing · Outsourcing · Medical
iMarque Solutions Pvt Ltd is an outsourcing company based in India that provides business process services to clients around the world.
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Why #3: Based in India · In business 20+ years · Team of 2,700+, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Brigade Corporation
Outsourcing · Retail · Analytics · Also in Hyderabad, India and Hyderabad, Telangana, India
Brigade Corporation has been taking on other companies' routine work since 1998.
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Why #4 (shared): Office in India · Founded 1998, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Kankei
Best for: Brands serving many audiences
Founded in India in 1998, Kankei handles outsourced work for brands that look after several groups at once, including customers, dealers, staff, the wider public and shareholders.
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Why #4 (shared): Based in India, with a head office in Mumbai's Andheri area · Founded 1998, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Giftech
Best for: US healthcare transcription and coding
Medical Billing · Private Limited · Outsourcing
Founded in 1999 in India, Giftech Software Solutions Private Limited, known as Giftech, combines software development with healthcare business process outsourcing.
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Why #6: Based in India · Founded 1999, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
DigiOn
Digital Marketing · Creative · SEO · Also in Bangalore
Based in Bangalore, DigiOn is a digital marketing and creative agency that has added artificial intelligence automation to its work.
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Why #7: Based in Bangalore, India · In business 23+ years, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Enlist
Best for: Staffing and payroll in India
Outsourcing · Also in Chennai
Enlist is a manpower outsourcing and HR consulting company in Chennai, India.
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Why #8: Based in Chennai, India · Founded 2004, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
CD Infotech Pvt. Ltd.
Tax
Mumbai outsourcing company offering call centre, back office, field work, temporary staffing and payroll compliance services
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Why #9 (shared): Based in Mumbai, India · Founded 2005, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
ESG Global
Web Development · IT Services · iOS App · Also in United Kingdom
ESG Global is an outsourcing company that runs offshore teams for clients through a UK management layer.
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Why #9 (shared): Based in United Kingdom, with an office in Mumbai, India · Founded 2005, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Bikham Healthcare
Best for: US provider data management
Information Technology · Outsourcing · Education · Also in York
Bikham Healthcare sits within Bikham, which was established in 2005.
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Why #9 (shared): Office in India · Founded 2005, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Infinity Servisols
Best for: Mortgage and logistics back office
Infinity Servisols is a business process and knowledge process outsourcing company in India.
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Why #12 (shared): Based in India · Founded 2006, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
EOSGlobe
Consumer Products & Services · Energy & Natural Resources · Financial Services
EOSGlobe is an Indian outsourcing provider that runs business processes for other companies.
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Why #12 (shared): Based in India · In business 20+ years, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
GlowTouch Technologies
Call Center · Outsourcing · Partners · Also in Karnataka and Bangalore
Outsourced support, back-office processing and technical staffing are delivered by GlowTouch Technologies, a business process outsourcing provider whose main office is in…
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Why #12 (shared): Based in Louisville, with offices in Mangalore and Bangalore · In business 20+ years, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Call Center in India
Outsourcing · Accounting · Also in Seattle
Call Center in India, operating as Call Centers India, is a US-registered company with its head office in Seattle and a delivery centre in India.
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Why #12 (shared): Based in Seattle, USA, with delivery in India · Founded 2006, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Calling 24o7
Security · Insurance · Automotive
Calling 24o7 begins each new account with an analysis of the client's business goals, so that its solutions are aligned with those objectives from the outset.
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Why #12 (shared): Based in Pune, India · In business 20+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Avanta
Creative · Internet · Responsive
Avanta Business Centre provides serviced and managed office space in Delhi and the National Capital Region.
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Why #17 (shared): Based in Connaught Place, KG Marg, Nehru Place, Saket and Gurgaon · In business 18+ years · One person, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Emarketz India Pvt. Ltd.
Best for: Indian micro and small enterprises
Lead Generation · Outsourcing · SEO
Emarketz India, which dates from 2008, has a head office in New Delhi and a base in Bangalore, and provides technology consulting and business support to micro, small and medium…
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Why #17 (shared): Based in New Delhi and Bangalore · Founded 2008, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
ISPL Chennai
ISPL Chennai is a call centre and business process outsourcing company based in Chennai, India.
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Why #19 (shared): Based in Chennai, India · In business 17+ years, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
eDataMine
Best for: Data entry and conversion
Energy & Natural Resources · Information Technology · Data Entry · Also in Gujarat
eDataMine takes routine data work off the hands of other businesses.
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Why #19 (shared): Based in India · Founded 2009, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
BDeveloper
Consumer Products & Services · Hospitality & Leisure · Advertising & Marketing
From Lucknow in India, BDeveloper pairs brand strategy with creative production and paid campaigns for clients at home and abroad.
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Why #21: Based in Lucknow, India · In business 15+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Brocus
Best for: Small firms needing support teams
Call Center · Information Technology · Creative · Also in Mumbai
Navi Mumbai is where this outsourcing company runs its operations, and its current site is narrowly aimed at small and mid-sized businesses in the United States and India that want…
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Why #22 (shared): Based in Navi Mumbai, India · ISO 9001, ISO 27001, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Fusion Business Solutions Pvt Ltd
Medical Billing · IT Services · Process Management · Also in United Kingdom, Canada
Indian outsourcing firm offering virtual teams for insurance, recruitment, bookkeeping, data labelling and customer care
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Why #22 (shared): Office in India · ISO 9001, ISO 27001, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Infomatic Solutions
Infomatic Solutions is a business process outsourcing provider with an office in Ahmedabad, India.
Write a review
Why #24 (shared): Based in Ahmedabad, India · ISO 27001, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

The top ten at a glance

As each business states it on its own website, read by TrustList for this edition.

#	Business	Based in	Since	Accreditations	Best for
1	e-care India	India	2000	ISO 9001, ISO 27001	US physicians and billing companies
2	Transform Solution	Austin, Texas and Surat, India	2002	ISO 9001, ISO 27001
3	iMarque Solutions	India	20+ yrs	None stated
=4	Brigade Corporation	India	1998	None stated
=4	Kankei	India, with a head office in Mumbai's Andheri area	1998	None stated	Brands serving many audiences
6	Giftech	India	1999	None stated	US healthcare transcription and coding
7	DigiOn	Bangalore, India	23+ yrs	None stated
8	Enlist	Chennai, India	2004	None stated	Staffing and payroll in India
=9	CD Infotech Pvt. Ltd.	Mumbai, India	2005	None stated
=9	ESG Global	United Kingdom, with an office in Mumbai, India	2005	None stated

How to choose BPO service companies

1. Check the legal entity
Ask which company signs the contract, where it is registered and who owns the delivery centre. A foreign sales office and an Indian delivery company are often separate entities with separate liability.
2. Ask about data protection
Ask how client and customer data is stored, who can access it, and whether staff work from the office or from home. Certificates such as ISO 27001 help, but ask for the scope.
3. Visit or audit the delivery centre
Ask to tour the site or join a video walkthrough, meet the team leads who will run your work, and see how quality is monitored, scored and reported.
4. Agree measures and service levels
Settle response times, accuracy targets, reporting and what credits apply if they are missed. Ask who covers absence and attrition so your account is not left short.
5. Check industry and compliance experience
Medical billing, mortgage processing and insurance back-office work each carry their own rules. Ask for experience in your field and how staff are trained for the regulations that apply.
6. Understand pricing and exit terms
Compare per-hour, per-transaction and per-seat pricing. Ask about minimum terms, notice periods, set-up fees and how your data and processes are handed back if you leave.

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