Answer Now

Answer Now is a call centre and answering service in Phoenix, Arizona, with bilingual agents who work on site and answer calls day and night. Its services plug into each client's own systems so it can act as the front line of their office.

Services

• Virtual receptionist: message taking, FAQ support, scheduling and patching callers to named staff.
• Appointment scheduling: including ScheduleNow reminders by phone, recorded message, email and text to cut no-shows.
• Emergency response answering: keeping communication running during disasters.
• Help desk and lead generation: support lines and sales lead calls.
• Event registration: taking sign-ups and sending reminders.
• Automated answering and BPO: automated call options and outsourced processes.

Customers and markets

Industries served include medical practices (through AnswerNowMD), financial and educational institutions, non-profits, law firms, HVAC firms, government bodies and property managers.

Key facts

• Based in: Phoenix, Arizona, US
• Agents: bilingual, on site and U.S.-based
• Hours: round the clock