BPO Service Company

Contact Center Group

Outsourcing company in Colombia offering call centre, software development and staffing services since 2009

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TrustList summary

Contact Center Group, now trading as CCGrupo, is a business process outsourcing company based in Colombia. Since 2009 it has run contact centre operations alongside custom software development and the supply of developers to client teams.

What Contact Center Group offers

Contact and call centre: inbound and outbound calls for a range of communication goals, using open source contact centre technology.
Omnichannel service: gives customers the same information over any voice or text channel they choose.
Software factory: custom software built with agile methods, with attention to quality and security.
Body shopping: supplies software analysts and developers to work in client teams.
Staffing and payroll: recruitment, payroll administration and staff management, on its own premises or remotely.
Newer services: sales, AI agents, a digital studio, talent services and a creative agency.

Clients

The company serves businesses that want to outsource customer contact, software work or staffing.

Key facts

Based in: Colombia
Operating since: 2009
Other: telecommunications solutions

Summary written by TrustList from the business's own published information, Sep 2026.

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Categories & features

Call Center
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Rankings

Contact Center Group is ranked on 1 TrustList ranking at #5.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Contact Center Group has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 1 ranking

#5of 78
Call center
Of the top 55 here, 22 also cover outsourcing and 14 also cover medical; 3 also work in United States and 2 also work in Jaipur, India.
Behind Call Center of Mexico, ahead of Call Center Poland.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks