BPO Service Company

Five Star Call Centers

Outsourced call centre offering onshore, nearshore and offshore customer care across phone, chat and social channels

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TrustList summary

Five Star Call Centers provides outsourced customer service and has run call centre work for more than 35 years. It offers onshore, nearshore and offshore teams, so clients can choose where their agents sit, and handles contact across several channels at all hours.

What Five Star Call Centers offers

Call centre services: agents answering customers by phone around the clock, with multilingual options.
Omnichannel support: contact across mobile, tablet and desktop, including social media platforms.
Knowledge bases: building self-service information that customers can look up themselves.
IVR systems: automated phone menus for routing calls.
Contact centre software and consulting: software and industry advice for firms that run their own call centres.
Government programmes and business continuity: support for public sector programmes and backup capacity when operations are disrupted.

Clients

It works with companies that want to hand over customer care, and it lists the industries it serves and client case studies on its site.

Key facts

Experience: more than 35 years in call centre outsourcing
Delivery: onshore, nearshore and offshore

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Five Star Call Centers is ranked on 3 TrustList rankings: #1 on 1, #2 on 1 and #14 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Five Star Call Centers has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 3 rankings

#1of 37
Customer service
It is one of 3 here listing partnership and one of 5 here listing simple.
Its profile: “Five Star Call Centers provides outsourced customer service and has run call centre work for more than 35 years.”
Of the 37 here, 18 also cover outsourcing and 9 also cover call center; 3 also work in Dublin and 2 also work in North Yorkshire.
Behind Bill Gosling Outsourcing, ahead of FMI Field Management Ireland.
#2of 78
Call center
It is one of 6 here listing customer service and one of 22 here listing outsourcing.
Of the top 55 here, 14 also cover medical and 7 also cover financial services; 3 also work in United States and 2 also work in Jaipur, India.
Behind Call Center Sales Pro, ahead of CALLWAYS Call Center.
#14of 194
Outsourcing
It is one of 10 here listing call center.
Its profile: “- Experience: more than 35 years in call centre outsourcing - Delivery: onshore, nearshore and offshore Five Star Call Centers provides outsourced customer service and has run call centre work for more than 35 years.”
Of the top 65 here, 9 also cover accounting and 8 also cover security; 3 also work in York and 2 also work in Hyderabad, Telangana, India.
Behind CCS, ahead of Linetech Group.