BFS Group

BFS Group is a call centre business in Athens, Greece. It was formed in 1994 when it absorbed the Centronet company, and its main work is running telephone campaigns that sell and promote products and services for its clients.

What BFS Group does

• Inbound services: handling incoming calls for product sales and marketing.
• Outbound services: managing and keeping existing customer relationships by phone.
• Internet, fax and mail management: handling written and online contact for clients.
• Hellenic Health Card: a department of the group offering health services outside the public system.

Who it serves

The firm says its clients include companies from several countries, and that it handles thousands of calls every day on their behalf.

Key facts

• Based in: Athens, Greece
• Founded: 1994
• Origin: formed after absorbing Centronet
• Languages: Greek and English websites