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BPO Service Company

Brocus

Navi Mumbai outsourcing firm running customer support and sales teams for US and Indian businesses

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About Brocus

Brocus, trading as Brocus Solutions, is an outsourcing company based in Navi Mumbai, India. It builds and manages dedicated teams that handle customer support and sales for small and mid-sized firms in the United States and India, working as an extension of the client's own staff.

What Brocus offers

  • Customer support outsourcing: voice, email and live chat support, including technical and product help.
  • Order and account support: order management, post-sales help, billing queries and customer retention.
  • Inbound sales: teams that handle incoming sales enquiries.
  • Outbound sales: structured outbound calling and sales outreach.
  • Back-office services: data entry, finance and accounting, and research support.
  • Round-the-clock coverage: support running at all hours without the client hiring night shifts.

Who it serves

The firm focuses on small and mid-market companies in the US and India that want to grow support or sales without building large in-house teams.

Key facts

  • Based in: Navi Mumbai, India
  • Certifications: ISO 9001 and ISO 27001

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-07. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Certifications and partner status
ISO 9001, ISO 27001 evidence sent

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