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Independent analysis for people who buy software and services — what changed, what it means, and what to ask before you sign.

TrustList Insights covers the software and services market from the buyer's side: security and vendor risk, how AI is actually landing in organisations, and how to read ratings, analyst grids and vendor claims without being sold to.

Everything here is written from sources we cite, and we separate what is documented from what is sentiment.

Insights

Latest insight

Everything we have published most recently, newest first.

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Switzerland

17 Oct 2026

SITA agrees to acquire Collins Aerospace Airport Solutions

The air transport IT provider will add check-in, self-service, bag drop and airport operations systems to its portfolio. Price and staff numbers are not disclosed; completion is planned for the first half of 2027.

  • By TrustList Editorial
  • Editorial
Insights

Security & vendor risk

Breaches, third-party exposure and what they change for software buyers.

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Insights

AI in practice

Models, agents and what actually changes for the people buying them.

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Artificial Intelligence - AI

Anthropic's new usage policy applies from 12 November 2026

Adds a human-stop rule for Claude-driven equipment, a ban on consentless tracking and fake-account campaigns, and spells out how the supported-regions limit reaches company-owned entities.

  • By TrustList Editorial
  • Editorial
Artificial Intelligence - AI

Seven decision models in ten days, and not one independent score

Our own research: seven decision models listed 15 to 24 September, five open-weight, two hosted. Five carry our red verification note, none has an independent benchmark score, and their latency claims cannot be compared. How to test one yourself.

  • By TrustList Editorial
  • Editorial
Artificial Intelligence - AI

When the model you build on stops answering

Our own count: two of the 122 AI models we publish record a date on which they stop being served. So we read nine providers’ own documentation - four publish dates, two hide them on the price list, three publish nothing you can plan against.

  • By TrustList Editorial
  • Editorial
Featured

Buying well

Procurement, vendor selection and reading the evidence honestly.

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Venture Capital

Only 26 of 84 funding announcements named a single customer

Our count of 84 October items finds 73 named a lead investor, 63 a stage and 6 a company-stated valuation, while none of the 48 customer or revenue figures came with independent confirmation, and 51 needed a red note.

  • By TrustList Editorial
  • Editorial
Private Equity

What became of 653 software vendors we first listed in 2020

We re-read 653 software vendors first listed in 2020: 442 trade as before, 92 now belong to another company, 13 renamed, 17 closed, 46 had nothing current. What changed, and how to check a vendor yourself.

  • By TrustList Editorial
  • Editorial
Artificial Intelligence - AI

How software products make money now: seats, credits and outcomes

Seats, credits and outcome prices: what vendor changes, pricing pages and filings show about how software earns money in 2026, with a pricing method for small vendors and a checklist for usage-priced contracts.

  • By TrustList Editorial
  • Editorial
Latest

Recently updated

Pieces revised as stories developed.

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Switzerland

SITA agrees to acquire Collins Aerospace Airport Solutions

The air transport IT provider will add check-in, self-service, bag drop and airport operations systems to its portfolio. Price and staff numbers are not disclosed; completion is planned for the first half of 2027.

  • By TrustList Editorial
  • Editorial