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Service Desk Software

HelpDeskAdvanced

ITIL v3 compliant help desk software for governing IT service desk processes on web and mobile

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About HelpDeskAdvanced

HelpDeskAdvanced is web and mobile help desk software for managing service desk processes. Its website is in Italian and describes it as ITIL v3 compliant, covering any part of an organisation where service management matters.

What HelpDeskAdvanced offers

  • Service desk automation — governs services through automated, highly configurable IT and business processes.
  • Web and mobile access — runs in the browser and on mobile devices.
  • ITIL alignment — built to the ITIL v3 framework.
  • Service delivery tracking — aims to improve how well services are delivered and how resources are used.

Who it works with

IT departments and other business areas that run service management, supporting their own users.

Key facts

  • Language of the site: Italian.
  • Short name: HDA.
  • Framework: ITIL v3.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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