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Top Service Desk Software for Ticket Management

7 service desk software ranked by rating, review volume and listing quality.

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Between them, the 7 service desk software on this page cover self service portal (6), real-time chat (6), knowledge base (6) and email integration (6). 7 of them have written a profile you can read before you get in touch.

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  1. Spiceworks IT Help Desk logo

    Spiceworks IT Help Desk

    Knowledge Base Management · Self Service Portal · Alerts / Escalation

    Spiceworks IT Help Desk is ticketing software designed for IT professionals who run an internal help desk.

    Write a review
  2. Back logo

    Back

    Service Level Agreement (SLA) Management · Knowledge Base Management · Real-time Chat

    Back is a collaboration and automation platform for internal service and business operations teams.

    Write a review
  3. HelpDeskAdvanced logo

    HelpDeskAdvanced

    Service Level Agreement (SLA) Management · Knowledge Base Management · Self Service Portal

    HelpDeskAdvanced is web and mobile help desk software for managing service desk processes.

    Write a review
  4. HESK logo

    HESK

    Knowledge Base Management · Self Service Portal · IT Asset Management

    HESK is a web-based help desk written in PHP. Teams use it to set up a customer support portal or an internal IT help desk.

    Write a review
  5. Reamaze logo

    Reamaze

    Knowledge Base Management · Self Service Portal · Alerts / Escalation

    Reamaze, written Re:amaze on its own site, is a web-based customer service platform that combines a shared inbox, live chat and a help centre.

    Write a review
  6. AzureDesk logo

    AzureDesk

    Service Level Agreement (SLA) Management · Knowledge Base Management · Self Service Portal

    AzureDesk is an online helpdesk and ticketing application. It gives small businesses and growing companies the kind of features found in larger service desk systems, with a simple…

    Write a review
  7. Track-It! logo

    Track-It!

    Service Level Agreement (SLA) Management · Knowledge Base Management · Self Service Portal

    Track-It! is an integrated help desk and IT asset management system.

    Write a review

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