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Top Service Desk Software for Reporting/Analytics

5 service desk software ranked by rating, review volume and listing quality.

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Between them, the 5 service desk software on this page cover knowledge base management (4), self service portal (4), SLA management (4) and incident management (4). 5 of them have written a profile you can read before you get in touch.

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  1. Back logo

    Back

    Service Level Agreement (SLA) Management · Knowledge Base Management · SLA Management

    Back serves the teams inside a company that other employees turn to for help, such as HR, finance and IT, and it automates their routine work.

    Write a review
  2. Infinity ECM logo

    Infinity ECM

    Self Service Portal · IT Asset Management · SLA Management

    More than fifteen integrated modular systems share one interface in Infinity ECM, a business management platform aimed at organizations going through digital transformation.

    Write a review
  3. HelpDeskAdvanced logo

    HelpDeskAdvanced

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    HelpDeskAdvanced is a web and mobile help desk product for automating the governance of service desk processes.

    Write a review
  4. Reamaze logo

    Reamaze

    Self Service Portal · Knowledge Base Management · Alerts / Escalation

    The company writes its name Re:amaze, and the product is a customer service platform delivered over the web for online businesses and ecommerce.

    Write a review
  5. Track-It! logo

    Track-It!

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    Small and medium sized companies are the target for Track-It!, which combines a help desk with IT asset management.

    Write a review

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