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The Future Of The Employee Service Desk

MODERN IT SERVICE DESK

• Auto-Resolve Half The Tickets Unparalleled Self-Service Experience In Microsoft Teams And Slack Make Microsoft Teams and Slack the new "hub" for internal support
• Employees can ask questions, submit tickets, self-service common tasks and connect to support agents Boost Agent Productivity Enhance Service Levels

Auto-Resolve Half The Tickets

*Autonomous Level 1 employee support delivered in seconds is the promise of Rezolve.ai. Leveraging the power of advanced AI, sophisticated process automation, intelligent algorithms and hundreds of prebuilt IT Helpdesk skills – Rezolve.ai platform is redefining and reimagining how employees get serviced. Upgrade your service desk's capabilities from just tracking, monitoring or managing to Auto-r.

We don't track problems, we auto-resolve them so your busy teams have fewer tickets to deal with Using 1000s of pre-built IT automations we can help cut your ticket volumes in half

Unparalleled Self-Service Experience In Microsoft Teams And Slack

Make Microsoft Teams and Slack the new "hub" for internal support Employees can ask questions, submit tickets, self-service common tasks and connect to support agents All ticketing systems provide agents with what they need - Rezolve ai delivers what they want Teams app for agents, desktop automations that can leverage Powershell scripts, and smart tickets are just some ways Rezolve ai helps your agents become super agents

Cut first response time from hours to seconds with 24*7 automated support Reduce Mean Time to Resolution, improve NPS, shrink cost per ticket Rezolve ai helps you deliver service like never before

• Learn More About Modern IT Service Platform

EASY HR SERVICE DESK

• Instant AI-Powered Employee Support Your employees don’t like waiting for HR service - now they don’t have to! Intelligent chatbot in Microsoft Teams and Slack answers common HR questions, creates HR cases and automates HR workflows
• Unified Self Service HR Case Management Built For HR Insightful Metrics For Better Service Delivery

Instant AI-Powered Employee Support

Your employees don’t like waiting for HR service - now they don’t have to! Intelligent chatbot in Microsoft Teams and Slack answers common HR questions, creates HR cases and automates HR workflows

Fragmented HR support is challenging for employees A policy document here, a one-off HRIS workflow there - is a buzzkill for good service Rezolve ai is pre-integrated with leading HRIS and HR platforms to deliver seamless unified automated support in Microsoft Teams and Slack

HR Case Management Built For HR

For issues that need human support - Rezolve ai creates a Case for the HR Teams The system smartly captures needed information and intelligently routes it to the right HR Team in operations, benefits, payroll or others HR Teams can track and manage cases in an easy Inbox-like view

Insightful Metrics For Better Service Delivery

Rezolve ai provides HR teams with visibility into key employee metrics - timeliness of service, quality of service, employee satisfaction, self-help knowledge usefulness and quality, top employee questions - and so much more Rezolve ai measures AND provides you the tools to improve service

• Learn More About The Digital HR Service Platform

Transform Your Employee Support and Employee Experience​

• Upskilling In-Flow-Of Work Bridge knowledge gaps in a rapidly changing environment with instant microlearning that employees love
• Train, re-skill and upskill employees right within Microsoft Teams for an effective employee experience
• Engagement And Pulse Surveys Personalized Notifications That Help With Change Multi-Lingual Support Bridge knowledge gaps in a rapidly changing environment with instant microlearning that employees love Train, re-skill and upskill employees right within Microsoft Teams for an effective employee experience

Engagement And Pulse Surveys

Make it easy for employees to share how they feel and the feedback they have Rezolve ai powers engagement surveys and feedback gathering within Microsoft Teams and Slack - convenient for employees, and insightful for you

Personalized Notifications That Help With Change

Connect with employees using automated personalized notifications within Microsoft Teams and Slack Policy changes, system issues, pending training, and upcoming deadlines - keep them informed and engaged Intuitive, robust and unique multi-layered Knowledge management for Information Instant answers to employee questions within Microsoft Teams Provide support in your employees' native language with multilingual support in over 50 languages

POWERFUL AI SERVICE PLATFORM

• AI-Powered Service Desk Rezolve
• ai deploys advanced conversational AI and intelligent smart automation “skills” to deliver an instant, automated service experience like no other
• Built For Microsoft Teams And Slack 1000+ Integration Hub Low Code Automation Studio Rezolve ai deploys advanced conversational AI and intelligent smart automation “skills” to deliver an instant, automated service experience like no other

Built For Microsoft Teams And Slack

Enhance employee experience by bringing instant AI-powered employee support right within Microsoft Teams and Slack