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Service Desk Software

Conclusion

Enterprise process automation software from Eller covering service desk, projects, assets and testing

By Eller

Conclusion cover

TrustList summary

Conclusion is process automation software from Eller, an enterprise IT company that describes itself as connecting business and IT. It brings ideas, projects, tasks, requirements, testing and support into one tool, and can be tailored to each customer.

Features

  • Service desk: a portal where customers, partners and staff send in requests.
  • Demand and project management: gathers incoming ideas, tasks, projects and requirements.
  • Resource management: planning of people and equipment.
  • Asset management: tracks physical assets, equipment and facilities.
  • Quality management: test planning and execution.

Key facts

  • Vendor: Eller.
  • Related product: Eller Softshell, a low-code platform for enterprise applications.
  • Experience: the site cites more than twenty years of work.
  • Approach: analyses and automates a customer's existing processes.

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Conclusion rankings

Conclusion is ranked on 2 TrustList rankings: #8 on 1 and #36 on 1, across 2 categories.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Conclusion has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Knowledge base software · 1 ranking

  • #8of 32
    Knowledge base software

    It is the only one of the 32 here listing Alerts/Notifications and business process automation.

    Of the 32 here, 22 also cover alerts / escalation and 21 also cover self service portal.

    Behind HESK, ahead of AzureDesk.

Incident management software · 1 ranking

As of 2026-11-14. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

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