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Top Service Desk Software for CMDB

5 service desk software ranked by rating, review volume and listing quality.

Between them, the 5 service desk software on this page cover IT asset management (4) and mobile access (4). 5 of them have written a profile you can read before you get in touch.

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Cockpit IT Service Manager
Release & Deployment Management · Self Service Portal · SLA Management
Cockpit IT Service Manager is an IT service management product that combines a service desk, IT asset management and a monitoring system in one portal.
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Infinity ECM
Self Service Portal · IT Asset Management · SLA Management
Infinity ECM is a business management platform that brings more than fifteen integrated systems into one product and one interface.
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HelpDeskAdvanced
Release & Deployment Management · Self Service Portal · IT Asset Management
HelpDeskAdvanced is web and mobile help desk software for managing service desk processes.
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Conclusion
Self Service Portal · IT Asset Management · SLA Management
Conclusion is process automation software from Eller, an enterprise IT company that describes itself as connecting business and IT.
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InvGate Service Desk
Self Service Portal · IT Asset Management · SLA Management
InvGate Service Desk is a web-based service desk built around ITIL practices.
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Brazil

3 Oct 2026 · TrustList Editorial

Claro completes purchase of 72.83% of Brazilian broadband provider Desktop for R$1.75 billion; tender offer and B3 exit to follow

Claro NXT closed its purchase of control of Desktop on 1 October 2026 at R$20.63 a share; a tender offer, conversion to category B and exit…

Netherlands

1 Oct 2026 · TrustList Editorial

Zammad helpdesk zero-days exploited since 21 September: update to Zammad 7.2.0 or take instances offline

Two Zammad flaws, CVE-2026-102489 and CVE-2026-102490, are exploited. Zammad says 7.0 and later are not affected by the first and the…

Azure

28 Sept 2026 · TrustList Editorial

Windows 11 updates leave some Azure Virtual Desktop sessions on a black screen; Microsoft issues a rollback policy

Since the August preview update, some Windows 11 desktops fail to load after sign-in, mostly on Azure Virtual Desktop hosts using FSLogix.…

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