14 Oct 2026 · TrustList Editorial
Freshworks agrees to buy Torii to track SaaS and AI spending
Torii, founded in 2017, tracks AI consumption down to the token; Freshworks expects the deal to close in its fourth fiscal quarter of 2026…
8 service desk software ranked by rating, review volume and listing quality.
Between them, the 8 service desk software on this page cover mobile access (6), SLA management (6), incident management (6) and change management (6). 8 of them have written a profile you can read before you get in touch.

Self Service Portal · Knowledge Base Management · Alerts / Escalation
Spiceworks IT Help Desk is ticketing software designed for IT professionals who run an internal help desk.

Self Service Portal · Knowledge Base · SLA Management
Infinity ECM is a business management platform that brings more than fifteen integrated systems into one product and one interface.

Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management
HelpDeskAdvanced is web and mobile help desk software for managing service desk processes.

Self Service Portal · Knowledge Base Management · Knowledge Base
HESK is a web-based help desk written in PHP. Teams use it to set up a customer support portal or an internal IT help desk.

Self Service Portal · Knowledge Base · SLA Management
Conclusion is process automation software from Eller, an enterprise IT company that describes itself as connecting business and IT.

Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management
AzureDesk is an online helpdesk and ticketing application. It gives small businesses and growing companies the kind of features found in larger service desk systems, with a simple…

Self Service Portal · Knowledge Base · SLA Management
InvGate Service Desk is a web-based service desk built around ITIL practices.

Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management
Track-It! is an integrated help desk and IT asset management system.
For vendors
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Free
Paid · always labelled
Every other way we rank service desk software, by what they do and where they are.
Articles on this subject first, then the newest.
14 Oct 2026 · TrustList Editorial
Torii, founded in 2017, tracks AI consumption down to the token; Freshworks expects the deal to close in its fourth fiscal quarter of 2026…
13 Oct 2026 · TrustList Editorial
JPCERT/CC rates CVE-2026-101020 at 8.5 under CVSS 4.0; Hammock says there is no workaround and that versions before 13.2.0 cannot be…
11 Oct 2026 · TrustList Editorial
Previous investor Pinova sells, founder Ragip Aydin and the management reinvest, and Raynet plans faster international growth, more AI in…
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