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Top Service Desk Software for Android

6 service desk software ranked by rating, review volume and listing quality.

Android work covers native applications for phones, tablets and increasingly other devices in the same ecosystem. It is a distinct discipline from iOS despite the overlap in project management: different languages, different store review, different fragmentation problem. An Android build has to work across a far wider range of hardware, screen sizes and OS versions than its iOS counterpart.

Two questions matter more than a provider's portfolio. Which minimum OS version and device range are in scope, and who pays when that has to widen? And is the app genuinely native, or a cross-platform build being sold as native — a reasonable choice for many products, but one you should be making deliberately rather than discovering later.

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Between them, the 6 service desk software on this page cover SLA management (5), incident management (5), change management (5) and IT asset management (4). 6 of them have written a profile you can read before you get in touch.

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  1. Cockpit IT Service Manager logo

    Cockpit IT Service Manager

    Release & Deployment Management · Self Service Portal · SLA Management

    IT departments and managed service providers wanting one portal for tickets, assets and monitoring are the audience for Cockpit IT Service Manager, an ITIL-aligned service…

    Write a review
  2. Infinity ECM logo

    Infinity ECM

    Self Service Portal · IT Asset Management · SLA Management

    More than fifteen integrated modular systems share one interface in Infinity ECM, a business management platform aimed at organizations going through digital transformation.

    Write a review
  3. HelpDeskAdvanced logo

    HelpDeskAdvanced

    Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal

    HelpDeskAdvanced is a web and mobile help desk product for automating the governance of service desk processes.

    Write a review
  4. Reamaze logo

    Reamaze

    Self Service Portal · Knowledge Base Management · Alerts / Escalation

    The company writes its name Re:amaze, and the product is a customer service platform delivered over the web for online businesses and ecommerce.

    Write a review
  5. AzureDesk logo

    AzureDesk

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    Customer support teams can run their tickets through AzureDesk, a hosted helpdesk application.

    Write a review
  6. Track-It! logo

    Track-It!

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    Small and medium sized companies are the target for Track-It!, which combines a help desk with IT asset management.

    Write a review

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