27 Oct 2026 · TrustList Editorial
GMO confirms Onamae Desktop Cloud data theft, sets 30 October notice
The attacker demanded about 8 billion yen and threatened to publish data and launch ransomware at noon on 27 October. GMO refuses to pay…
8 service desk software ranked by rating, review volume and listing quality.
Between them, the 8 service desk software on this page cover self service portal (7), change management (7), knowledge base (7) and IT asset management (6). 8 of them have written a profile you can read before you get in touch.

Release & Deployment Management · Self Service Portal · Incident Management
Cockpit IT Service Manager is an IT service management product that combines a service desk, IT asset management and a monitoring system in one portal.

Service Level Agreement (SLA) Management · Knowledge Base Management · Incident Management
Back is a collaboration and automation platform for internal service and business operations teams.

Self Service Portal · IT Asset Management · Incident Management
Infinity ECM is a business management platform that brings more than fifteen integrated systems into one product and one interface.

Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
HelpDeskAdvanced is web and mobile help desk software for managing service desk processes.

Self Service Portal · IT Asset Management · Incident Management
Conclusion is process automation software from Eller, an enterprise IT company that describes itself as connecting business and IT.

Service Level Agreement (SLA) Management · Self Service Portal · IT Asset Management
AzureDesk is an online helpdesk and ticketing application. It gives small businesses and growing companies the kind of features found in larger service desk systems, with a simple…

Self Service Portal · IT Asset Management · Incident Management
InvGate Service Desk is a web-based service desk built around ITIL practices.

Service Level Agreement (SLA) Management · Self Service Portal · IT Asset Management
Track-It! is an integrated help desk and IT asset management system.
For vendors
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Every other way we rank service desk software, by what they do and where they are.
Articles on this subject first, then the newest.
27 Oct 2026 · TrustList Editorial
The attacker demanded about 8 billion yen and threatened to publish data and launch ransomware at noon on 27 October. GMO refuses to pay…
22 Oct 2026 · TrustList Editorial
GMO Internet's Windows desktop cloud found malicious programs on customer servers on 20 October and is stopping every plan with no restart…
17 Oct 2026 · TrustList Editorial
IA Ventures led the round, with Y Combinator and Paul Graham taking part. The startup says most large companies still run software that has…
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