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Top Service Desk Software for Web-Based, Cloud, SaaS

12 service desk software ranked by rating, review volume and listing quality.

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Between them, the 12 service desk software on this page cover self service portal (11), knowledge base (9), IT asset management (8) and SLA management (8). 12 of them have written a profile you can read before you get in touch.

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  1. Spiceworks IT Help Desk logo

    Spiceworks IT Help Desk

    Self Service Portal · IT Asset Management · Knowledge Base Management

    Spiceworks IT Help Desk is ticketing software designed for IT professionals who run an internal help desk.

    Write a review
  2. SP Employee Self Service for Office 365 and Sharepoint logo

    SP Employee Self Service for Office 365 and Sharepoint

    Self Service Portal

    SP Employee Self Service is a portal application that sits on Office 365 and SharePoint.

    Write a review
  3. Cockpit IT Service Manager logo

    Cockpit IT Service Manager

    Release & Deployment Management · Self Service Portal · SLA Management

    Cockpit IT Service Manager is an IT service management product that combines a service desk, IT asset management and a monitoring system in one portal.

    Write a review
  4. Back logo

    Back

    Service Level Agreement (SLA) Management · Knowledge Base Management · Knowledge Base

    Back is a collaboration and automation platform for internal service and business operations teams.

    Write a review
  5. Infinity ECM logo

    Infinity ECM

    Self Service Portal · IT Asset Management · Knowledge Base

    Infinity ECM is a business management platform that brings more than fifteen integrated systems into one product and one interface.

    Write a review
  6. HelpDeskAdvanced logo

    HelpDeskAdvanced

    Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal

    HelpDeskAdvanced is web and mobile help desk software for managing service desk processes.

    Write a review
  7. HESK logo

    HESK

    Self Service Portal · IT Asset Management · Knowledge Base Management

    HESK is a web-based help desk written in PHP. Teams use it to set up a customer support portal or an internal IT help desk.

    Write a review
  8. Conclusion logo

    Conclusion

    Self Service Portal · IT Asset Management · Knowledge Base

    Conclusion is process automation software from Eller, an enterprise IT company that describes itself as connecting business and IT.

    Write a review
  9. Reamaze logo

    Reamaze

    Self Service Portal · Knowledge Base Management · Alerts / Escalation

    Reamaze, written Re:amaze on its own site, is a web-based customer service platform that combines a shared inbox, live chat and a help centre.

    Write a review
  10. AzureDesk logo

    AzureDesk

    Service Level Agreement (SLA) Management · Self Service Portal · IT Asset Management

    AzureDesk is an online helpdesk and ticketing application. It gives small businesses and growing companies the kind of features found in larger service desk systems, with a simple…

    Write a review
  11. InvGate Service Desk logo

    InvGate Service Desk

    Self Service Portal · IT Asset Management · Knowledge Base

    InvGate Service Desk is a web-based service desk built around ITIL practices.

    Write a review
  12. Track-It! logo

    Track-It!

    Service Level Agreement (SLA) Management · Self Service Portal · IT Asset Management

    Track-It! is an integrated help desk and IT asset management system.

    Write a review

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