Top BPO Service Companies for Customer Service

Between them, the 22 best-ranked of these 25 BPO service companies cover outsourcing (12), call center (6), collaboration (4) and monitoring (4). They also list work in Dublin. 22 of them have written a profile you can read before you get in touch.

1. 1

   

   Five Star Call Centers

   Call Center · Outsourcing · simple

   Five Star Call Centers provides outsourced customer service and has run call centre work for more than 35 years.

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   Why #1: In business 35+ years, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   FMI Field Management Ireland

   Call Centre · Also in Dublin

   Irish field marketing, distribution and contact centre firm working for consumer goods, drinks, utilities and telecoms brands

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   Why #2: Founded 1995, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   DependableIT

   Partners · Booking

   Call centre and support outsourcer offering live reception, help desk, white-label customer service and social media response

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   Why #3: Founded 1997, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   Callnovo

   Call Center · Outsourcing · Collaboration · Also in California

   Callnovo runs outsourced multilingual customer service operations for companies that sell around the world.

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   Why #4: Founded 2004, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

5. 5

   

   Boomerang Marketing

   Financial Services · Outsourcing · Partners · Also in Cape Town and Africa

   Boomerang Marketing, trading as Boomerang BPO, is a business process outsourcing company founded in Cape Town.

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   Why #5: Founded 2005, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

6. 6

   

   ITtelligent Consulting

   Monitoring · Backup · Security

   ITtelligent Consulting is an Australian-owned IT support company with its head office in Melbourne.

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   Why #6: Founded 2006, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

7. 7

   

   Call2Net

   Outsourcing · Retail

   Call2Net is a customer interaction consultancy and outsourced contact centre based in Milan.

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   Why #7: Founded 2007, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

8. 8

   

   DDS

   Call Center · Outsourcing · Monitoring

   DDS, formally PT Daya Dinamika Semesta, is an Indonesian outsourcing company whose main line is call centre operations.

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   Why #8: Founded 2008, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

9. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
10. –

    

    ACC

    Consumer Products & Services · Call Center · Financial Services · Also in United States

    ACC, which trades as America's Call Center, answers phones and runs the booking desk for home inspection companies.

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11. –

    

    Antasis

    Outsourcing · Collaboration · Monitoring · Also in India, Philippines

    Antasis is a business process outsourcing company headquartered in Singapore, with regional teams in Malaysia and the Philippines.

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12. –

    

    Connect Communications

    Outsourcing · simple · Responsive · Also in London and Edinburgh

    Connect Communications provides telephone answering from its own inbound call centre in the UK.

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13. –

    

    Contact Centre Panel

    Outsourcing

    Contact Centre Panel, now trading as Customer Contact Panel, is an advisory firm that helps organisations pick and onboard contact centre outsourcers and technology suppliers.

    Write a review
14. –

    

    Customer Direct

    Outsourcing · Backup · Also in Maryland

    Customer Direct is a business process outsourcing company that runs an outsourced contact centre in America.

    Write a review
15. –

    

    Customer Support Philippines

    Call Center · Customer Support · Queries · Also in Manila

    Customer Support Philippines is an outsourcing company that runs customer service and technical support for other businesses around the clock.

    Write a review
16. –

    

    CX Skills

    Call Centre · Partners · Retail · Also in Asia and Europe

    CX Skills runs training courses for customer service staff, call and contact centres, and customer experience teams.

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17. –

    

    Ensomerge

    Virtual Assistant · Outsourcing · Queries · Also in India

    Ensomerge Services Private Limited is an Indian business process outsourcing company.

    Write a review
18. –

    

    FGC+

    Outsourcing · Medical · Reporting · Also in York and Burgos

    FGC+ is an outsourcing company that builds and manages offshore teams for businesses that want to scale their operations.

    Write a review
19. –

    

    Go4Customer

    Consumer Products & Services · Call Center · Financial Services · Also in Ahmedabad

    Go4Customer operates call centres in India and describes further centres serving the UK and the USA.

    Write a review
20. –

    

    Insite Support Services

    Monitoring · Reporting

    InSite Support Services, Inc. is a customer service and call centre operator in the United States.

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21. –

    

    Interactions

    Virtual Assistant · Collaboration · Analytics

    Interactions is a conversational AI company that builds virtual assistants for customer service in large organisations.

    Write a review
22. –

    

    Kendlebell Ireland

    Queries · Administration · Also in Dublin

    Kendlebell Ireland is the Irish arm of the Kendlebell customer contact business, also known on its site as Kendlebell Kimmage. It answers calls on behalf of client companies.

    Write a review
23. –

    

    Kura

    Medical · Telecommunications · Utilities

    Kura is an independent customer experience and contact centre outsourcer with operations in the UK and South Africa.

    Write a review

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