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BPO Service Company

Customer Support Philippines

Manila-based outsourcing firm providing 24/7 call centre, technical support and multilingual customer service

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About Customer Support Philippines

Customer Support Philippines is an outsourcing company that runs customer service and technical support for other businesses around the clock. It operates from Manila, in the Philippines, drawing on the city's large pool of graduate workers.

What Customer Support Philippines offers

  • Inbound call centre: help desk, order taking and processing, and pre-sales questions.
  • Blended call centre: mixed inbound and outbound work, answering services and chat support.
  • Technical support: Tier 1 to 3 troubleshooting, including smartphone setup, by phone, email and chat.
  • Multichannel support: IVR, social media, live chat and email handled together.
  • Multilingual service: support in English plus Mandarin, French, German, Italian, Korean, Spanish, Japanese and other languages.
  • Lead and appointment services: booking appointments and generating leads for clients.

Who it serves

The firm takes on businesses of any size and across varied industries, including ecommerce companies and app makers needing after-hours cover.

Key facts

  • Based in: Mandaluyong City, Manila, Philippines
  • Hours: 24/7, voice and non-voice work
  • Languages: English, Mandarin, Japanese, Korean and several European languages

Profile written by TrustList from the business's own published information, Sep 2026.

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