FMI Field Management Ireland

FMI Field Management Ireland combines field marketing on the ground with contact centre work, from bases in Dublin and Belfast. Set up in 1995, it helps brand owners that need people in stores and on the road as well as teams handling customer calls. Its clients sit mainly in consumer goods, drinks, utilities, telecoms and government.

What FMI Field Management Ireland offers

• Direct sales and events: sales teams and staffed events that put a brand in front of customers.
• Brand and national account management: managing a brand's presence and key retail accounts across the country.
• Field sales and distribution: representatives who sell in and get products onto shelves.
• Contact centre services: handling customer contact on behalf of clients.

Clients

FMI works with fast-moving consumer goods companies, drinks brands, utilities, telecoms providers and government bodies.

Key facts

• Based in: Dublin and Belfast
• Founded: 1995
• Also publishes: articles on customer service standards and contact centre practice