Go4Customer

Go4Customer operates call centres in India and describes further centres serving the UK and the USA. It takes on customer contact, sales calling and back-office work for companies of different sizes, and also sells cloud and digital marketing services alongside its contact centre work.

What Go4Customer offers

• Inbound and outbound calling — call answering, help desk outsourcing, order taking, appointment setting and 800-number answering.
• Omnichannel customer service — email and chat support, multilingual agents, a cloud contact centre and AI chatbot customer service.
• Sales and verification — lead generation, third-party verification and market research.
• Back-office processing — data entry, data management and billing services.
• Cloud and infrastructure — cloud setup and migration work.
• Digital and social media marketing — search results work, email and mobile marketing, in-app and app marketplace promotion, and brand building.

Who it works with

The company says it serves hundreds of clients across a range of industries, from small firms to large organisations, in India and abroad.

Key facts

• Based in: India
• Locations: call centres in India, with services also offered from the UK and USA