BPO Service Company

Boomerang Marketing

South African outsourcing company running contact centres, customer experience and back-office work for global clients

Visit Website Get a quoteRequest a demo / quote Write a Review

TrustList summary

Boomerang Marketing, trading as Boomerang BPO, is a business process outsourcing company founded in Cape Town. It runs inbound and outbound contact centres and back-office processes for clients in South Africa and abroad, and has its own technology division for digital transformation and analytics.

What Boomerang Marketing does

Customer service and experience: multi-channel support by voice, text, email and web chat.
Customer acquisition and retention: outsourced sales, acquisition and loyalty work.
Human resources outsourcing: access to a talent pool without handling recruitment, payroll or compliance.
Quality management and compliance: keeping work to international standards and fixing root causes of quality issues.
Back-office processes: sourcing and procurement, finance and accounting, and administration.
Digital transformation: in-house technology to improve customer contact and provide insight.

Customers and markets

Clients in telecoms, retail, e-commerce, insurance, automotive and subscription businesses, including a parking firm, a dog food maker, a London flower delivery service and a meal-kit company.

Key facts

Based in: Cape Town, South Africa
Founded: 2005
Team: hundreds of full-time employees
Training: learnerships and a leadership academy

Summary written by TrustList from the business's own published information, Sep 2026.

Gallery

2 images - click to enlarge

Categories & features

Rankings

Boomerang Marketing is ranked on 6 TrustList rankings: #1 on 1, #3 on 1, #5 on 1, #24 on 1, #25 on 1 and #29 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Boomerang Marketing has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 6 rankings

#1of 7
Africa
It is the only one of the 7 here listing administration and customer service.
Its profile: “It runs inbound and outbound contact centres and back-office processes for clients in South Africa and abroad, and has its own technology division for digital transformation and analytics.”
Of the 7 here, 3 also cover security and 2 also cover financial services; 2 also work in Middle East.
Behind BPO Nextdoor, ahead of Database360.
#3of 26
Administration
It is the only one of the 26 here listing progressive and one of 2 here listing financial services.
Its profile: “- Back-office processes: sourcing and procurement, finance and accounting, and administration.”
Of the 26 here, 12 also cover outsourcing and 6 also cover insurance; 2 also work in Hyderabad, Telangana, India and 2 also work in Hyderabad, India.
Behind Accurate Medical Billing, ahead of Brigade Corporation.
#5of 37
Customer service
It is one of 5 here listing partners and one of 18 here listing outsourcing.
Its profile: “- Customer service and experience: multi-channel support by voice, text, email and web chat.”
Of the 37 here, 9 also cover call center and 7 also cover retail; 3 also work in Dublin and 2 also work in North Yorkshire.
Behind Callnovo, ahead of ITtelligent Consulting.
#24of 194
Outsourcing
It is the only one of the top 65 here listing progressive and one of 4 here listing financial services.
Its profile: “Boomerang Marketing, trading as Boomerang BPO, is a business process outsourcing company founded in Cape Town.”
Of the top 65 here, 11 also cover medical and 9 also cover accounting; 3 also work in York and 2 also work in United States.
Behind Call Tech, ahead of IntelliSource.
#25of 241
Sales
It is the only one of the top 72 here listing progressive and one of 3 here listing administration.
Its profile: “- Customer acquisition and retention: outsourced sales, acquisition and loyalty work.”
Of the top 72 here, 12 also cover goals and 10 also cover lead generation; 2 also work in Africa and 2 also work in Bradford.
Behind Callnovo, ahead of Andrew J Chee.
#29of 297
Marketing
It is the only one of the top 63 here listing progressive and one of 2 here listing financial services.
Its profile: “Boomerang Marketing, trading as Boomerang BPO, is a business process outsourcing company founded in Cape Town.”
Of the top 63 here, 13 also cover SEO and 12 also cover advertising; 3 also work in California and 2 also work in Bangalore.
Behind Excentric Agency, ahead of Dream Factory Agency.