Kendlebell Ireland

Kendlebell Ireland is the Irish arm of the Kendlebell customer contact business, also known on its site as Kendlebell Kimmage. It answers calls on behalf of client companies.

Its staff act as the client's own employees, speaking to callers as the client would and building relationships over time.

Services

• Inbound and outbound calling: answering customers and making calls for clients.
• Virtual receptionist: front-desk phone cover.
• Virtual telephone numbers: numbers that route to the service.
• Virtual business address: an address for companies without an office.
• Conference bridge: support for group calls.
• Customer service outsourcing: handling client enquiries.
• Back-office processing and outsourced accounting: administrative work taken off the client's hands.

Clients

Small and medium sized businesses in Ireland.

Key facts

• Standard hours: Monday to Friday, 8:30am to 6:00pm
• Extended cover: longer hours and round-the-clock service available