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BPO Service Company

DDS

Indonesian business process outsourcing firm running call centres, data entry and document services

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About DDS

DDS, formally PT Daya Dinamika Semesta, is an Indonesian outsourcing company whose main line is call centre operations. Since 2008 it has run customer contact and back-office work for companies, with systems that operate around the clock. It pitches outsourcing as a way for clients to cut headcount, office and equipment overheads and HR paperwork so they can concentrate on sales and their core business.

What DDS offers

Call centre outsourcing: inbound and outbound call handling run on a client's behalf.
Customer service centre: staffed customer support operations.
Call monitoring and quality assurance: checking calls and service quality.
Data entry: outsourced data capture work.
Document scanning and imaging: digitising paper records.

Who it works with

Clients are companies in Indonesia, including firms in health, insurance and banking.

Key facts

Based in: Indonesia
Operating since: 2008
Legal name: PT Daya Dinamika Semesta
Hours: 24/7 systems

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded: 2008 (18 years) evidence sent

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