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Service Desk Software

Back

Collaboration and automation platform for internal service teams such as HR, finance and IT

About Back

Back is a collaboration and automation platform for internal service and business operations teams. HR, finance and IT departments use it to handle employee requests through several channels and to automate routine tasks, leaving more time for other work.

What Back offers

  • Multi-channel employee service — requests can arrive through different channels.
  • Workflow automation — repetitive tasks are handled automatically.
  • Shared team collaboration — internal teams work on requests together.

Who it works with

HR, finance, IT and other internal service teams, including staff without a technical background. The vendor says it was designed from the start for both non-technical and IT teams.

Key facts

  • Teams served: HR, finance, IT and other internal service groups.
  • Design goal: quick and easy use for technical and non-technical staff alike.

Profile written by TrustList from the business's own published information, Oct 2026.

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