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Top Website Visitor Tracking Software

51 website visitor tracking software products ranked by rating, review volume and listing quality.

Looking for the best website visitor tracking software? TrustList ranks 51 products with website visitor tracking across 31 software categories (the largest groups: live chat, customer data platform and marketing automation software). The top-ranked right now: Akio.CX, Snappii and Lead Liaison. Updated October 2026.

Between them, the 51 website visitor tracking software products on this page cover Reporting/Analytics (28), proactive chat (25), segmentation (25) and Analytics/ROI tracking (24). 51 of them have written a profile you can read before you get in touch.

What to look for in website visitor tracking software

The best website visitor tracking software for you depends on how your business works, not only on where a product sits in the list. Before you shortlist the top-ranked options, check for:

  • Company identification (reverse IP lookup), and how accurate it is in your market
  • Page journeys, sources and time on site per visitor or account
  • Alerts when a target account comes back or views a high-intent page
  • CRM integration that attaches visits to the right record
  • Consent and cookie controls that keep you within GDPR and PECR
  • Data retention and export settings

How to use this ranking

Start with the top 10, then narrow down with Best website visitor tracking software by category further down the page, which ranks the same feature inside each kind of software. Read the reviews on each profile, and ask vendors to show you the points above with your own data before you decide.

Filter by fitbudget, engagement, size and more

Only businesses that have told TrustList match a filter. Filters never change the order or a score.

The top-ranked website visitor tracking software

  1. Akio.CX logo

    Service Level Agreement (SLA) Management · Interactive Voice Response (IVR) · Social Media Integration

    Akio.CX is a customer service platform made by the French software publisher AKIO, which has focused on customer experience since 1998.

    Text Mining Software

  2. Snappii logo

    Forms Creation & Design · Landing Pages/Web Forms · Self Service Portal

    Snappii is a cloud platform for creating mobile business apps without writing code. It also builds apps for clients as a development company.

    Application Development Software

  3. Lead Liaison logo

    Goals / Quota Management · Landing Pages/Web Forms · Event Triggered Email

    Lead Liaison sells marketing automation and lead management software delivered from the cloud.

    Lead Nurturing Software

  4. Lucky Orange logo

    Time on Site Tracking · Multiple Site Management · Referral Source Tracking

    Lucky Orange is a website optimisation tool that shows why visitors leave without buying.

    Website Optimization Tools Software

  5. Adobe Campaign logo

    Mobile Optimized Emails · Analytics/ROI Tracking · Drip Campaigns

    Adobe Campaign is enterprise marketing software for managing, automating and optimising campaigns across traditional and newer channels.

    Marketing Automation Software

  6. Inside logo

    Third Party Integration · Surveys & Feedback · Proactive Chat

    Inside is an iPad app for the front desk. It replaces the paper visitor logbook with digital sign-in and sign-out.

    Visitor Management Software

  7. SAS Customer Intelligence logo

    Event Triggered Actions · Marketing Automation Integration · Budgeting & Forecasting

    SAS Customer Intelligence is a marketing and analytics product from SAS.

    MRM Software

  8. PERQ logo

    Landing Pages/Web Forms · New Car Dealer · Used Car Dealer

    PERQ provides digital marketing and website conversion software for the multifamily housing industry.

    Shopping Cart Software

  9. Convertri logo

    Landing Pages/Web Forms · Drag & Drop · Real Time Editing

    Convertri is a page builder for sales funnels, landing pages and checkout flows. The company says its pages load in under three seconds, since slow pages lose visitors quickly.

    Shopping Cart Software

  10. SimplyCast 360 logo

    Landing Pages/Web Forms · Event Triggered Email · WYSIWYG Email Editor

    SimplyCast supplies communication and marketing automation software under the name SimplyCast 360.

    SMS Marketing Software

  11. Quiq Messaging Platform logo

    Third Party Integration · Social Media Integration · Surveys & Feedback

    Quiq Messaging Platform is customer messaging software that grew from mobile texting into a broader conversational AI service.

    SMS Marketing Software

  12. Viafoura Community Building Suite logo

    Third Party Integration · Negative Feedback Management · Proactive Chat

    Viafoura Community Building Suite is a set of audience engagement tools for publishers.

    Review Management Software

  13. Mindmatrix logo

    Goals / Quota Management · Landing Pages/Web Forms · Event Triggered Actions

    Mindmatrix is a software platform for companies that sell through channel partners as well as directly.

    Sales Enablement Software

  14. AdRoll logo

    Analytics/ROI Tracking · Geo Targeting · A/B Testing

    AdRoll is a digital advertising platform that manages campaigns across several channels from one dashboard.

    Retargeting Software

  15. Engage360 logo

    Landing Pages/Web Forms · Abandoned Cart Saver · Account Based Marketing

    Engage360 is a marketing platform from Vizury that coordinates messages across several channels, using machine learning to decide what to send and when.

    Push Notifications Software

  16. Retention Science logo

    Landing Pages/Web Forms · Event Triggered Email · WYSIWYG Email Editor

    Retention Science is a marketing automation platform for ecommerce.

    Predictive Analytics Software

  17. Platformly logo

    Landing Pages/Web Forms · Event Triggered Email · WYSIWYG Email Editor

    Platformly bundles marketing automation, CRM and sales pipeline tools into one platform for online businesses.

    Marketing Automation Software

  18. Picreel logo

    Landing Pages/Web Forms · Analytics/ROI Tracking · Audience Targeting

    Picreel is a marketing automation tool that tries to win back visitors who are abandoning a website.

    Marketing Automation Software

  19. Moosend logo

    Landing Pages/Web Forms · Event Triggered Email · WYSIWYG Email Editor

    Moosend is an email marketing platform for building, sending and measuring newsletters.

    Marketing Automation Software

  20. NABD logo

    Service Level Agreement (SLA) Management · Third Party Integration · Social Media Integration

    NABD is an online live chat platform that businesses can set up with little effort.

    Live Chat Software

  21. Customerly logo

    Third Party Integration · Proactive Chat · Canned Responses

    Customerly is customer service software that gathers chat, email and surveys in one place.

    Live Chat Software

  22. JivoChat logo

    Third Party Integration · Chat / Messaging · Proactive Chat

    JivoChat is a business messenger that helps teams engage with people visiting their website.

    Live Chat Software

  23. Zoho SalesIQ logo

    Proactive Chat · Customizable Branding · Canned Responses

    Zoho SalesIQ is a customer engagement platform from Zoho that combines live chat, visitor analytics and lead scoring.

    Live Chat Software

  24. Contact At Once! logo

    Third Party Integration · New Car Dealer · Used Car Dealer

    Contact At Once! is an all-in-one messaging platform for businesses that want to start chat and text conversations with consumers.

    Live Chat Software

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Best website visitor tracking software by category

The same feature, ranked inside each kind of software. 31 categories in all; these 2 have 5 or more products.

How is this list of the top website visitor tracking software worked out?

TrustList ranks every product that offers website visitor tracking, whichever software category it is filed under, by its rating, how many reviews it has and how complete its profile is. No one can pay for a position in this list. Where few products have reviews yet, profile completeness carries more weight, so treat the order as a shortlist to check rather than a verdict.

Is the top-ranked product the best website visitor tracking software for everyone?

No. A small team, a growing business and a large enterprise need different things from website visitor tracking software. Use the checklist above and the rankings by category to find the best fit, and give most weight to reviews from companies like yours.

How often does the ranking change?

The order is recalculated as new reviews arrive and vendors update their profiles, so the list you see is the current one.

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