13 Oct 2026 · TrustList Editorial
ShareFile Storage Zones Controller 5.12.7 fixes a chain to code execution
Three high severity flaws affect customer-managed zones on version 5; version 6 is not affected, and Italy's national cyber agency rates…
4 of 12 remote support software ranked on evidence in the Q4 2026 edition.
Between them, the 12 remote support software on this page cover android (11), real-time chat (9), remote access (9) and screen sharing (8). They also list work in United States. 12 of them have written a profile you can read before you get in touch.
TrustList ranking
Q4 2026 edition
4 of 12 remote support software ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.
Positions are fixed for the quarter; the next edition is due in January 2027.

Single Sign On · Session Recording · Real-time Chat
RemotePC is remote desktop software that gives access to a PC or Mac from anywhere, including from an iPhone or iPad.
Why #1 (shared): 24/7 support · SOC 2 Type II, ISO 27001 · GDPR compliant, HIPAA compliant, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

Single Sign On · Session Recording · Real-time Chat · Also in California and Cupertino, Ca
Splashtop Remote Support is a remote support product for managed service providers, internal IT teams and help desks.
Why #1 (shared): No major incidents in 90 days (status page) · ISO 27001, SOC 2 Type II · GDPR compliant, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Single Sign On · Session Recording · Remote Access · Also in Germany
TeamViewer Remote is a product from TeamViewer, a company based in Göppingen, Germany.
Why #3: 3 major incidents in 90 days (status page) · ISO 27001, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

Session Recording · Real-time Chat · Screen Sharing
ScreenMeet is a cloud remote support platform that runs inside the tools support agents already work in.
Why #4: SOC 2 Type II, ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

Session Recording · Real-time Chat · Screen Sharing
LiteManager is remote desktop software for managing computers over the internet or a local network.

Multiple Monitor Access · Session Recording · Real-time Chat
NetSupport Manager is remote control software. It lets IT staff reach and supervise machines over a LAN, a WAN or the internet from a desktop, laptop, tablet or smartphone.

Session Recording · Real-time Chat · Screen Sharing
Remote Support is a BeyondTrust product, formerly sold under the Bomgar name, that lets help desk staff assist customers on their own devices.

Multiple Monitor Access · Session Recording · Real-time Chat
Remote Utilities is remote access software. It lets an administrator view and control a distant computer over a secure connection, for IT support or for reaching an office machine…
Single Sign On · Session Recording · Real-time Chat · Also in Florida and Tampa, Fl
ConnectWise ScreenConnect is a product of ConnectWise, LLC, which lists an office in Tampa, Florida, and offers remote support and access.
Single Sign On · Session Recording · Remote Access
LogMeIn Resolve, previously named GoTo Resolve, puts several IT management tools into one cloud service.

Multiple Monitor Access · Session Recording · Real-time Chat · Also in Cambridge, United Kingdom
VNC Connect is remote access and remote support software used to take control of computers and devices from elsewhere.
Session Recording · Remote Access · Screen Sharing · Also in Chennai, India
Zoho Assist is a product from Zoho for remote support and unattended remote access, delivered from the cloud. It targets help desks, support teams and managed service providers.
For vendors
The order is earned on evidence: client reviews, vetting, awards and the facts a business states on its own website, which we read and date. Nobody can pay to move up. Add reviews or verified facts to your free profile to move up at the next edition; there are two ways to stand out now, and each one says what it is.
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Every other way we rank remote support software, by what they do and where they are.
Articles on this subject first, then the newest.
13 Oct 2026 · TrustList Editorial
Three high severity flaws affect customer-managed zones on version 5; version 6 is not affected, and Italy's national cyber agency rates…
5 Oct 2026 · TrustList Editorial
VulnCheck reports exploitation attempts against a critical Rejetto HFS flaw that lets an attacker forge administrator sessions and run…
16 Oct 2026 · TrustList Editorial
CVE-2026-102764 scores 9.3 and affects Remote Support 26.2.3 and earlier. Mandiant traced exploitation to late August; versions before…
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