Top Remote Support Software for Screen Sharing

Between them, the 11 remote support software on this page cover session recording (10), file sharing (8), session transfer (8) and diagnostic tools (7). 11 of them have written a profile you can read before you get in touch.

1. 1

   TR

   TeamViewer Remote

   Session Recording · File Sharing · Remote Access · Also in Germany

   TeamViewer Remote is a product from TeamViewer, a company based in Göppingen, Germany.

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   Why #1: 3 major incidents in 90 days (status page) · ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   ScreenMeet

   Session Recording · File Sharing · Session Transfer

   ScreenMeet is a cloud remote support platform that runs inside the tools support agents already work in.

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   Why #2: SOC 2 Type II, ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Upscope

   Session Transfer · Diagnostic Tools

   Upscope sells cobrowsing software, a form of screen sharing that needs no download.

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   Why #3: Launched 2017 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   iSupport

   Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

   iSupport is service desk software from GWI, a company that has made it since 1992.

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   Why #4: Launched 1992, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
6. –

   

   LiteManager

   Session Recording · File Sharing · Session Transfer

   LiteManager is remote desktop software for managing computers over the internet or a local network.

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7. –

   

   NetSupport Manager

   Multiple Monitor Access · Session Recording · File Sharing

   NetSupport Manager is remote control software. It lets IT staff reach and supervise machines over a LAN, a WAN or the internet from a desktop, laptop, tablet or smartphone.

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8. –

   

   Remote Support

   Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

   Remote Support is a BeyondTrust product, formerly sold under the Bomgar name, that lets help desk staff assist customers on their own devices.

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9. –

   

   Remote Utilities

   Multiple Monitor Access · Session Recording · File Sharing

   Remote Utilities is remote access software. It lets an administrator view and control a distant computer over a secure connection, for IT support or for reaching an office machine…

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10. –

    

    SessionStack

    Session Recording · Session Transfer · Diagnostic Tools

    SessionStack is a platform for understanding what users do inside a web application.

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11. –

    

    RealVNC Connect

    Multiple Monitor Access · Session Recording · File Sharing · Also in Cambridge, United Kingdom

    VNC Connect is remote access and remote support software used to take control of computers and devices from elsewhere.

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12. –

    ZA

    Zoho Assist

    Session Recording · File Sharing · Session Transfer · Also in Chennai, India

    Zoho Assist is a product from Zoho for remote support and unattended remote access, delivered from the cloud. It targets help desks, support teams and managed service providers.

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