Top Remote Support Software for Screen Sharing

Between them, the 12 best-ranked of these 14 remote support software cover session recording (11), file sharing (9), real-time chat (8) and session transfer (8). 12 of them have written a profile you can read before you get in touch.

1. 1

   TR

   TeamViewer Remote

   Session Recording · File Sharing · Remote Access · Also in Germany

   Remote access and IT support software from TeamViewer for users, devices and teams, on Windows, macOS, Linux, ChromeOS, Android and iOS.

   Write a review
2. 2

   ZA

   Zoho Assist

   Session Recording · File Sharing · Session Transfer · Also in Chennai, India

   Cloud remote support and unattended access software from Zoho for help desks, MSPs and customer support teams, with a free plan.

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3. 3

   

   ScreenMeet

   Session Recording · File Sharing · Real-time Chat

   ScreenMeet is a cloud remote support platform that runs inside the tools support agents already work in.

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4. 4

   

   SessionStack

   Session Recording · Session Transfer · Diagnostic Tools

   SessionStack is a platform for understanding what users do inside a web application.

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5. 5

   

   Remote Utilities

   Multiple Monitor Access · Session Recording · File Sharing

   Remote Utilities is remote access software. It lets an administrator view and control a distant computer over a secure connection, for IT support or for reaching an office machine…

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6. 6

   

   Nischint for Business

   Surveys & Feedback · Session Recording · File Sharing

   An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

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7. 7

   

   LiteManager

   Session Recording · File Sharing · Real-time Chat

   LiteManager is remote desktop software for managing computers over the internet or a local network.

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8. 8

   

   NetSupport Manager

   Multiple Monitor Access · Session Recording · File Sharing

   NetSupport Manager is remote control software. It lets IT staff reach and supervise machines over a LAN, a WAN or the internet from a desktop, laptop, tablet or smartphone.

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9. 9

   

   iSupport

   Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

   iSupport is service desk software from GWI, a company that has made it since 1992.

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10. 10

    

    Remote Support

    Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

    Remote Support is a BeyondTrust product, formerly sold under the Bomgar name, that lets help desk staff assist customers on their own devices.

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11. 11

    

    RealVNC Connect

    Multiple Monitor Access · Session Recording · File Sharing · Also in Cambridge, United Kingdom

    VNC Connect is remote access and remote support software used to take control of computers and devices from elsewhere.

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12. 12

    

    Upscope

    Session Transfer · Diagnostic Tools

    Upscope sells cobrowsing software, a form of screen sharing that needs no download.

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