Top Remote Support Software for Diagnostic Tools

Between them, the 9 remote support software on this page cover session recording (8), screen sharing (7), real-time chat (6) and session transfer (6). 9 of them have written a profile you can read before you get in touch.

1. 1

   

   ScreenMeet

   Session Recording · Screen Sharing · Real-time Chat

   ScreenMeet is a cloud remote support platform that runs inside the tools support agents already work in.

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   Why #1: SOC 2 Type II, ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Onsight

   Session Recording · Real-time Chat · Android

   Onsight is an industrial platform from Librestream Technologies that links frontline workers to experts and information.

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   Why #2: ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Upscope

   Screen Sharing · Session Transfer

   Upscope sells cobrowsing software, a form of screen sharing that needs no download.

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   Why #3: Launched 2017 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   iSupport

   Session Recording · Screen Sharing · Real-time Chat

   iSupport is service desk software from GWI, a company that has made it since 1992.

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   Why #4: Launched 1992, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
6. –

   

   LiteManager

   Session Recording · Screen Sharing · Real-time Chat

   LiteManager is remote desktop software for managing computers over the internet or a local network.

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7. –

   

   NetSupport Manager

   Session Recording · Screen Sharing · Real-time Chat

   NetSupport Manager is remote control software. It lets IT staff reach and supervise machines over a LAN, a WAN or the internet from a desktop, laptop, tablet or smartphone.

   Write a review
8. –

   

   SessionStack

   Session Recording · Screen Sharing · Session Transfer

   SessionStack is a platform for understanding what users do inside a web application.

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9. –

   CS

   ConnectWise ScreenConnect

   Session Recording · Real-time Chat · File Sharing · Also in Florida and United States

   ConnectWise ScreenConnect is a product of ConnectWise, LLC, which lists an office in Tampa, Florida, and offers remote support and access.

   Write a review
10. –

    ZA

    Zoho Assist

    Session Recording · Screen Sharing · Session Transfer · Also in Chennai, India

    Zoho Assist is a product from Zoho for remote support and unattended remote access, delivered from the cloud. It targets help desks, support teams and managed service providers.

    Write a review

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