9 Oct 2026 · TrustList Editorial
Citrix fixes CVSS 9.5 NetScaler SAML flaw; no attacks seen so far
Only appliances configured as a SAML service provider or identity provider are exposed; Citrix knows of no exploitation yet, and…
3 of 5 remote support software ranked on evidence in the Q4 2026 edition.
Between them, the 5 remote support software on this page cover two-factor authentication (4) and real-time chat (3). They also list work in United States. 5 of them have written a profile you can read before you get in touch.
TrustList ranking
Q4 2026 edition
3 of 5 remote support software ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.
Positions are fixed for the quarter; the next edition is due in January 2027.

File Sharing · Remote Access · Session Recording · Also in California and Cupertino, Ca
Splashtop Remote Support is a remote support product for managed service providers, internal IT teams and help desks.
Why #1: No major incidents in 90 days (status page) · ISO 27001, SOC 2 Type II · GDPR compliant, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

File Sharing · Remote Access · Session Recording
RemotePC is remote desktop software that gives access to a PC or Mac from anywhere, including from an iPhone or iPad.
Why #2: 24/7 support · SOC 2 Type II, ISO 27001 · GDPR compliant, HIPAA compliant · Placed below first here: a listing leads at most 5 rankings, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
File Sharing · Remote Access · Session Recording · Also in Germany
TeamViewer Remote is a product from TeamViewer, a company based in Göppingen, Germany.
Why #3: 3 major incidents in 90 days (status page) · ISO 27001, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
File Sharing · Remote Access · Session Recording · Also in Florida and Tampa, Fl
ConnectWise ScreenConnect is a product of ConnectWise, LLC, which lists an office in Tampa, Florida, and offers remote support and access.
File Sharing · Remote Access · Session Recording
LogMeIn Resolve, previously named GoTo Resolve, puts several IT management tools into one cloud service.
For vendors
The order is earned on evidence: client reviews, vetting, awards and the facts a business states on its own website, which we read and date. Nobody can pay to move up. Add reviews or verified facts to your free profile to move up at the next edition; there are two ways to stand out now, and each one says what it is.
Not on TrustList yet? Add your product or claim its listing, free.
Free
Paid · always labelled
Every other way we rank remote support software, by what they do and where they are.
Articles on this subject first, then the newest.
9 Oct 2026 · TrustList Editorial
Only appliances configured as a SAML service provider or identity provider are exposed; Citrix knows of no exploitation yet, and…
4 Oct 2026 · TrustList Editorial
A new NetScaler flaw, CVE-2026-88779, affects Gateway and AAA deployments that use SAML and was exploited before a fix. Citrix says it is…
29 Sept 2026 · TrustList Editorial
Microsoft will enforce a Content Security Policy on login.microsoftonline.com from mid-October 2026, allowing only Microsoft-hosted…
Jump to another ranked category.
Everything here links back to the same verified catalogue. Pick your next stop.