LogMeIn Resolve

LogMeIn Resolve, formerly GoTo Resolve, is a unified endpoint-management platform from GoTo, sold under the LogMeIn brand. It combines several tools in one cloud service:

• remote access and remote support;
• remote monitoring and management, with patching;
• mobile device management and IT asset management;
• a service desk with a knowledge base and problem management;
• AI features.

It is aimed at internal IT departments and at managed service providers, which have their own edition.

Unattended access covers Windows, Mac and Android devices, and support also reaches Chromebooks and iOS in view-only mode. The mobile-device-management part covers Android, iOS, macOS and Windows. The plans list:

• file transfer and session recording;
• session transfer between technicians and multi-agent collaboration;
• instant, clientless remote support for Remote Support agents;
• terminal access, a background file manager and screen blanking;
• advanced reporting and activity logs;
• multi-factor authentication, single sign-on and zero-trust access controls.

Prices on the vendor's page, read on 30 September 2026, are per endpoint per month, billed annually, for at least 25 endpoints with unlimited users:

• Starter: US$0.92, remote access, knowledge base and terminal.
• Advanced: US$2.50, adding monitoring, alerts, Windows patching and one Remote Support licence.
• Complete: US$3.00, adding mobile device management and application patching.

A free start with no credit card is offered.