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Remote Support Software

Zoho Assist

New· 6

Cloud-based remote support and unattended access tool from Zoho for help desks and managed service providers

By Zoho

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About Zoho Assist

Zoho Assist is a product from Zoho for remote support and unattended remote access, delivered from the cloud. It targets help desks, support teams and managed service providers.

Features

  • Attended support: sessions begin from an emailed, texted or linked invitation, without any prior download.
  • Unattended access: reaches computers, with bulk deployment for larger fleets.
  • Camera and cobrowsing: remote camera sharing with augmented-reality annotation, plus cobrowsing for customer support.
  • Endpoint management: includes patching and other device management.
  • Plan tiers: Standard, Professional and Enterprise, with features added at each step, from file transfer to session recording, a service queue and diagnostic tools.

Who it works with

Users are help desk staff, support teams and managed service providers.

Key facts

  • Offices: Chennai, India, and Pleasanton, California, per the company's contact page.
  • Platforms: Windows, macOS, Linux, Android, iOS, Chrome OS and Raspberry Pi, with technicians working from a browser.
  • Security: TLS 1.2 and AES-256 encryption.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Trust Score

6/ 100
Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement - the vendor can't buy it.

Verification
0/100 · 20%
Reviews
0/100 · 30%
Awards
0/100 · 15%
Transparency
30/100 · 20%
Engagement
0/100 · 15%
Joining soon
Recommendations
Coming soon
Complaints
Coming soon

Updated 9/30/2026

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

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