Top Remote Support Software for Real-time Chat

Between them, the 11 remote support software on this page cover file sharing (9), android (9), screen sharing (7) and diagnostic tools (6). They also list work in United States. 11 of them have written a profile you can read before you get in touch.

1. 1

   

   Splashtop Remote Support

   Single Sign On · Session Recording · File Sharing · Also in California and Cupertino, Ca

   Splashtop Remote Support is a remote support product for managed service providers, internal IT teams and help desks.

   Write a review

   Why #1: No major incidents in 90 days (status page) · ISO 27001, SOC 2 Type II · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   RemotePC

   Single Sign On · Session Recording · File Sharing

   RemotePC is remote desktop software that gives access to a PC or Mac from anywhere, including from an iPhone or iPad.

   Write a review

   Why #2: 24/7 support · SOC 2 Type II, ISO 27001 · GDPR compliant, HIPAA compliant · Placed below first here: a listing leads at most 5 rankings, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   ScreenMeet

   Session Recording · File Sharing · Screen Sharing

   ScreenMeet is a cloud remote support platform that runs inside the tools support agents already work in.

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   Why #3: SOC 2 Type II, ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   Onsight

   Session Recording · Diagnostic Tools · Android

   Onsight is an industrial platform from Librestream Technologies that links frontline workers to experts and information.

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   Why #4: ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. 5

   

   iSupport

   Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

   iSupport is service desk software from GWI, a company that has made it since 1992.

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   Why #5: Launched 1992, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

6. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
7. –

   

   LiteManager

   Session Recording · File Sharing · Screen Sharing

   LiteManager is remote desktop software for managing computers over the internet or a local network.

   Write a review
8. –

   

   NetSupport Manager

   Multiple Monitor Access · Session Recording · File Sharing

   NetSupport Manager is remote control software. It lets IT staff reach and supervise machines over a LAN, a WAN or the internet from a desktop, laptop, tablet or smartphone.

   Write a review
9. –

   

   Remote Support

   Surveys & Feedback · Knowledge Base Management · Alerts / Escalation

   Remote Support is a BeyondTrust product, formerly sold under the Bomgar name, that lets help desk staff assist customers on their own devices.

   Write a review
10. –

    

    Remote Utilities

    Multiple Monitor Access · Session Recording · File Sharing

    Remote Utilities is remote access software. It lets an administrator view and control a distant computer over a secure connection, for IT support or for reaching an office machine…

    Write a review
11. –

    CS

    ConnectWise ScreenConnect

    Single Sign On · Session Recording · File Sharing · Also in Florida and Tampa, Fl

    ConnectWise ScreenConnect is a product of ConnectWise, LLC, which lists an office in Tampa, Florida, and offers remote support and access.

    Write a review
12. –

    

    RealVNC Connect

    Multiple Monitor Access · Session Recording · File Sharing · Also in Cambridge, United Kingdom

    VNC Connect is remote access and remote support software used to take control of computers and devices from elsewhere.

    Write a review

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