SessionStack

SessionStack is a platform for understanding what users do inside a web application. It records sessions and plays them back, so product and support teams can see where people get stuck.

What SessionStack offers

• Session replay — captures every session and replays it accurately.
• Funnels, segments and trends — shows where users drop off and lets teams replay those sessions.
• Co-browsing and error alerts — gives support agents context to help customers quickly.
• Integrations — connects with support tools such as Zendesk, Freshdesk, Intercom and Olark.
• Hosting choice — runs in the cloud or can be self-hosted for stricter data control.

Who it works with

Product teams and customer support teams running single-page, multi-page or hybrid web apps, including those built with React or Angular.

Key facts

• Setup: one script snippet added to the web app
• Data handling: collection and storage in the EU, with sensitive data kept in the user's browser