Upscope

Upscope sells cobrowsing software, a form of screen sharing that needs no download. Teams use it to see what a customer sees and guide them through tricky tasks, in a chat or on a phone call.

What Upscope offers

• UserView — cobrowsing for customer support, where an agent can click and scroll on the customer's screen.
• HelloScreen — lets sales teams share presentations from Salesforce or a computer to a customer's device without video calling.
• Cobrowsing API — an interface for developers to build cobrowsing into their own applications.
• LiveDocument — turns PDFs and documents into interactive pages that track engagement and can gate content for lead capture.

Who it works with

The company serves customer-driven enterprises and smaller firms in insurance, mortgages, financial services and technology. Its site names Calendly, JG Wentworth and Moo among users.

Key facts

• Founded: 2017.
• Offices: London and Miami.
• Integrations: Intercom, Zendesk, Olark, Livechat and existing phone systems.
• Funding: the company describes itself as bootstrapped and profitable.