• About Who We Are Vision - Mission Certificates Media Center News
• Services Full Call Center Outsourcing Technology Outsourcing Manpower Outsourcing Operation Management
• Full Call Center Outsourcing
• Why GCCS External / In-House Contact Center Inbound Call Center Outbound Call Center Omni Channel Training Quality Monitoring
• External / In-House Contact Center
• Partners Public Sectors Banks Telecommunication Health Transportation - Aviation Food - Beverage Automotive Others We are not the users in the sector, we created this sector in Kuwait

Focus on business objectives, trust, flexibility, communication, responsiveness to needs, provision of value-added services

Full Call Center Outsourcing Services Of GULF CCS Technology Outsourcing Services Of GULF CCS Manpower Outsourcing Services Of GULF CCS Operation Management Services Of GULF CCS Operation Management and All Services Of GULF CCS All services of GULF CCS

Key for Successful Relationship

• Focus on business objectives
• Provision of Value-Added Services GCCS always strive to expand its service sectors Therefore we served clients more than 10 sectors such as: The central government has many departments that serve the people Government programs can involve thousands of citizens

All tasks such as accessing account balances, troubleshooting online transactions, and outsourcing to financial services call centers provide everything you need and nothing you d do not

High call volumes, understaffed call center agents, and long wait times are normal in the telecommunications industry

Telephone calls, our staff can help you run emergency and medical services hotline, follow nurse triage guidelines, evaluate pharmaceutical company representative leads, and respond to email and live chat applications

Food & Beverage, Automotive and more sectors

In-House- Contact Center, Inbound Channels, Outbound Channels...

What Do We Offer ?

The GULF Contact Center was founded in 2010 to enable small and big business networks to provide a high class service to their customers through their contact centres

Since then, the platform has grown into an amazing network of service partners that offer authentic customer service experiences We have been customer experience innovators since the beginning, and we keep getting better

• External / In-House Solution

European Contact Centers Faced Problem with the Cloud

According to a new research report that was released today by Information Services Group (ISG) (Nas

Call Center Response Time

in 2022 According to a report, Indian call centers saw performance declines in parameters such as response

What Does a Call Center Do

A call center is a functional team in the service department that takes inbound and outbound pho

Why Gulf Contact Center Outsourcing ?

Do what you do best and outsource everything else. Cost efficient, quicker implementation, resources management (trainings, vacations, indemnity, residencies, insurance, sick leaves), reduction of staff turn over, consistency in service offered.