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Top Complaint Management Software for Live Online

8 complaint management software ranked by rating, review volume and listing quality.

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Between them, the 8 complaint management software on this page cover customer complaint tracking (7), complaint classification (6), routing (6) and quality assurance management (5). 8 of them have written a profile you can read before you get in touch.

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  1. AssurX Complaint Management logo

    AssurX Complaint Management

    Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)

    The AssurX Complaint Management solution automates management of the entire complaint lifecycle.

    Write a review
  2. TurnFriendly logo

    TurnFriendly

    Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)

    TurnFriendly helps your customer service teams to handle requests as well as feedback and complaints professionally. Industry-specific software platforms are individually in

    Write a review
  3. OMBEA logo

    OMBEA

    Self Service Portal · Quality Assurance Management · Surveys & Feedback

    Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals Understand and improve experience at online…

    Write a review
  4. Complaints Pro logo

    Complaints Pro

    Customer Complaint Tracking · Self Service Portal · Quality Assurance Management

    Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules…

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  5. eCasework logo

    eCasework

    Customer Complaint Tracking · Self Service Portal · Feedback Management

    eCasework is the all-in-one solution for elected representatives.

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  6. C-Desk logo

    C-Desk

    Service Level Agreement (SLA) Management · Customer Complaint Tracking · Self Service Portal

    Free service desk / Helpdesk application with lots of other features for whole organisation. 1.

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  7. Workpro Complaints Management System logo

    Workpro Complaints Management System

    Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)

    Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks.

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  8. Cention logo

    Cention

    Service Level Agreement (SLA) Management · Customer Complaint Tracking · Self Service Portal

    get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history…

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