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Top Complaint Management Software for Routing

6 complaint management software ranked by rating, review volume and listing quality.

Between them, the 6 complaint management software on this page cover corrective actions (CAPA) (5) and quality assurance management (4). 6 of them have written a profile you can read before you get in touch.

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AssurX Complaint Management
Customer Complaint Tracking · Corrective Actions (CAPA) · Quality Assurance Management
Complaint management module that guides complaints from intake through investigation to closure within the AssurX quality platform
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Complaints Pro
Customer Complaint Tracking · Corrective Actions (CAPA) · Quality Assurance Management
Complaints Pro is a customer complaint management platform designed around a single view of the customer.
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C-Desk
Service Level Agreement (SLA) Management · Customer Complaint Tracking · Corrective Actions (CAPA)
C-Desk is a service desk and helpdesk application meant for use across a whole organisation rather than only the IT team.
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Workpro Complaints Management System
Customer Complaint Tracking · Corrective Actions (CAPA) · Quality Assurance Management
Workpro Complaints Management System is software for handling and reporting complaints.
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TurnFriendly
Customer Complaint Tracking · Corrective Actions (CAPA) · Quality Assurance Management
TurnFriendly is customer experience management software with a strong focus on complaint handling.
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Cention
Service Level Agreement (SLA) Management · Customer Complaint Tracking · Self Service Portal
Cention is customer service software that brings all contact channels into one system.
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